[cisco-voip] Attendant Console on CUCM 7.1.2 after upgrade from CCM 4.1.3

[c3voip]

Doesn't the password have to be 12345?  

 

This is from the CUCM 7.1(2) Features and Services Guide:

 

Step 1 http://www.cisco.com/en/US/i/templates/blank.gifChoose User
Management > Application User. 

The Find and List Application Users window displays. 

Step 2 http://www.cisco.com/en/US/i/templates/blank.gifClick Add New. 

The Application User Configuration window displays. 

Step 3 http://www.cisco.com/en/US/i/templates/blank.gifTo create the
attendant console application user, enter the user ID, ac, in the User ID
field.

Step 4 http://www.cisco.com/en/US/i/templates/blank.gifIn the Password
field, enter a password such as 12345.

 

 

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of c3voip
Sent: Monday, October 26, 2009 10:13 AM
To: 'Marcelo Zilio'
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Attendant Console on CUCM 7.1.2 after upgrade from
CCM 4.1.3

 

That was it..thank you Marcelo!

 

From: Marcelo Zilio [mailto:ziliomarcelo at gmail.com] 
Sent: Monday, October 26, 2009 10:02 AM
To: c3voip
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Attendant Console on CUCM 7.1.2 after upgrade from
CCM 4.1.3

 

I went through the same situation.

In my case the ac user had its password reseted. I had to put password
'12345' again...

 



 

On Mon, Oct 26, 2009 at 11:34 AM, c3voip <c3voip at nc.rr.com> wrote:

My attendant console clients are unable to gain call control of their phones
after an upgrade from CCM 4.1.3 to CUCM 7.1.2.

 

Can anyone point me in the right troubleshooting direction?  I know the ac
user should have no controlled devices, but it seems like that is the
problem.

 

Thanks,

-C

 

 


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