[cisco-voip] Mobile Connect Issue - Cisco Mobility

[Mike Wilusz]

Jamie,

On the device configuration for the user¹s IP phone, make sure the parameter
³Owner User ID² is set to the user¹s account.  I saw a similar error and
this was the fix for it.  Let me know if it helped!

Mike Wilusz, CCNA
Telecommunications & Networking Supervisor
Price Chopper Supermarkets / The Golub Corporation


From: Jamie Weatherhead <Jamie.Weatherhead at charles-stanley.co.uk>
Date: Fri, 30 Oct 2009 11:25:32 -0000
To: <cisco-voip at puck.nether.net>
Subject: [cisco-voip] Mobile Connect Issue - Cisco Mobility

Morning All,
 
I am in the process of testing Mobile Connect on Call Manager 6.1(3). So far
I have managed to configure the publisher and phone with a single number
reach that does work. I have successfully added multiple devices which will
all ring simultaneously for incoming calls.
 
However, when I am on an active call and attempt to switch to my mobile
phone by pressing the ŒMobility¹ softkey I get the following message:
 
Mobile Connect Off
You are not a valid Mobile Phone
 
Have I missed something during the configuration stage?
 
Any help would be appreciated.
 
Thanks
 
Regards,
Jamie
 

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