[cisco-voip] PSAP sees Billing Telephone Number, not DID associated with phone

[Fuermann, Jason]

Yes, that's what it's called. ATT tried to tell us we didn't have the service before and after 2 weeks of it not working, they found out that our DID's were programmed in the tandem. If this was working before make sure you're setting your numbers national national (ATT is pretty picky in our area) or else they may decide to ignore everything.

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Scott Voll
Sent: Friday, October 30, 2009 5:14 PM
To: Lund, John C.
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] PSAP sees Billing Telephone Number, not DID associated with phone

NO. the reason this happens is that you have not purchased the PS-ALI service.

With out the PS-ALI service it will default to your billing number.  Which as an Address associated to it.

if you want your DID's to go out...... you have to have the PS-ALI service and have setup the DID's to a location with the service.

If you're going to go that far........ I would look at CER or 911enable or Redsky.

Otherwise....... as Cisco would say....... working as designed (by the telcos)

Hope that helps.

Scott.
On Fri, Oct 30, 2009 at 1:49 PM, Lund, John C. <LUNDJC at uwec.edu<mailto:LUNDJC at uwec.edu>> wrote:
Hi,

We purchased a PRI (Cisco 2851 Gateway) from ATT, and while testing I find out the PSAP only sees the BTN when I make a test 911 call.  I called the ATT trouble line and they told me they never block the calling number and that it is configurable on each PBX.

Are they correct and is it a setting I can change to allow the PSAP to see individual DIDs?

CUCM 7.02
2851 MGCP
NM-4VWIC-MBRB / VWIC2-1MFT-T1E1-T1



Thanks,

John



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