[cisco-voip] Q? Tac response to question regarding Dirt Backup needs CiscoPCA inbox license
Gwenzit
gwenzit at yahoo.com
Tue Sep 1 13:47:01 EDT 2009
Hey everyone,
Client ran dirt on cue and wanted to look at individual voice mail boxes
Not knowing what to do they opened a tac case and got this response to this question
Question
Sev3 SR 612345479 : How do I identify an individual subscribers vmailbox after DIRT backup?
Answer from Tac
CiscoPCA will allow you to access and save voicemails of any user. But for this we will need to order licenses called Cisco unity inbox licenses
Can anyone explain this in short, Im doing my own due diligence on cisco.com as well.
I am not familar with this product since non of my cleints ever purchased it.
Thanks in advance
GregW
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