[cisco-voip] ipcc express and unity

[Chris Ward (chrward)]

If it’s not stated in the docs, you can assume it wasn’t tested, and a TAC case could go either way (supported or not supported).

 

In something as dramatic as a co-res IPCCX and Unity, I am certain TAC/BU would give the “not supported” response.

 

-Chris

 

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ed Leatherman
Sent: Friday, September 04, 2009 8:22 AM
To: Lelio Fulgenzi
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] ipcc express and unity

 

I'm pretty sure even if you managed to get it installed, TAC would not touch it if you had a problem.

I would investigate a non-cisco branded server from HP or IBM for the IPCCx maybe to cut some cost.

On Thu, Sep 3, 2009 at 6:08 PM, Lelio Fulgenzi <lelio at uoguelph.ca> wrote:

Oh yes, in v7, you have no choice then. IPCCx has it's own installation media and it's own WinOS CDs and patches. Unity uses plain jane Windows and Windows patches. Theoretically, you may be able to install Unity over an IPCC installation, but I doubt it.





---
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
"Bad grammar makes me [sic]" - Tshirt


----- Original Message -----
From: "Charles Goldsmith" <wokka at justfamily.org>

To: "Lelio Fulgenzi" <lelio at uoguelph.ca>
Cc: cisco-voip at puck.nether.net
Sent: Thursday, September 3, 2009 6:04:16 PM GMT -05:00 US/Canada Eastern
Subject: Re: [cisco-voip] ipcc express and unity

Sorry, I should have specified, this is all version 7, so the CUCM is
7, which is linux based, and IPCC needs a windows server, does it not?

I'm just now digging into all of this, so I may be wrong...

Thanks!
Charles

On Thu, Sep 3, 2009 at 5:01 PM, Lelio Fulgenzi<lelio at uoguelph.ca> wrote:
> I don't think it would even install...the installation media is different.
> You can only install IPCCx co-res on CUCM (or at least you used to be able
> to do so).
>
> ---
> Lelio Fulgenzi, B.A.
> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> "Bad grammar makes me [sic]" - Tshirt
>
>
> ----- Original Message -----
> From: "Charles Goldsmith" <wokka at justfamily.org>
> To: cisco-voip at puck.nether.net
> Sent: Thursday, September 3, 2009 5:58:22 PM GMT -05:00 US/Canada Eastern
> Subject: [cisco-voip] ipcc express and unity
>
> For a small installation, less than 200 users and 20 ipcc agents, can
> you run ipcc express on a unity server?  Would this be supportable?
>
> The server is the MCS-7835-H2, so a decently  beefy box, and another
> processor/ram can be added.
>
> Seems silly to buy another server, even a small one, for 20 agents,
> and I don't see us doubling in size, if we do, I could justify its own
> server.
>
> Thanks
> Charles
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>


_______________________________________________
cisco-voip mailing list
cisco-voip at puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip




-- 
Ed Leatherman

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20090904/a9e3f1b8/attachment.html>