[cisco-voip] historical reports are not generating In UCCX

[shary shary]

Hi all,

 

previous problem: publisher crashed (Node A) and subcriber (Node B) was up.

 

 

Steps Performed

 

1- Made subcriber(Node B) a Publisher through "Pulisher Activation".

2- Reuild the crashed node and ran setup "Add To Cluster". Now crashed node (Node A) is subcriber and Node B is subscriber.

3- subcriber (Node A) has gotten all configuration from Publisher (Node B).


Now it has been more than 16hrs and the system is unable to generate Historical Report. Real time reports are generating but not historical. When i check the SQL enterprise manager it displays Subscriber data pushing and synchronization is in progress while the Publisher DB shows synchronization succeeded. 

 

Regards

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