[cisco-voip] Old Legacy Attendant console

Bennie Grant Bennie.Grant at mettoni.com
Wed Sep 9 10:02:11 EDT 2009


The old CAC used something called the "Line State Server", which was essentially a Cisco proprietary interface using TCD & accessing the database

The new AC's use CTI (TAPI), with a bit of AXL in there too for SuperProvider support

Hope that helps

Cheers

Bennie Grant
VP - Operations
Arc Solutions (International) Inc
Part of the Mettoni group | www.mettoni.com<http://www.mettoni.com/>

*****Arc Solutions have now launched online Forums for our customers and partners. Visit http://forum.arcsolutions.com<http://forum.arcsolutions.com/> to register*****

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Granger, Simon
Sent: Wednesday, September 09, 2009 9:47 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Old Legacy Attendant console

Does anyone know what it uses to get the status of the lines in the old (and possibly new) attendant console is it TAPI/AXL/Something Else? As shown in the picture below.

[cid:image001.png at 01CA3134.9950CBF0]
[cid:image002.png at 01CA3134.9950CBF0]
[cid:image003.png at 01CA3134.9950CBF0]

Thanks

Simon

Simon Granger
Senior Server Specialist

FM Global
1 Windsor Dials, Windsor, Berkshire, SL4 1RS, UK
T: +44 (0)1753 750154
F: +44 (0)1753 868700
www.fmglobal.com


________________________________
Registered No. 755780 England
Registered Office: FM Insurance Company Limited
1 Windsor Dials, Windsor,
Berkshire, UK, SL4 1RS
Regulated by the Financial Services Authority.
VAT No. G.B.: 792 4276 02

*************************************************************************
Please consider the environment before printing this e-mail
*************************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the system manager.  http://www.mettoni.com

Mettoni Ltd
Registered in England and Wales: 4485956
9400 Garsington Road, Oxford Business Park, Oxford, OX4 2HN
*************************************************************************

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20090909/2d51641d/attachment.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image001.png
Type: image/png
Size: 5172 bytes
Desc: image001.png
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20090909/2d51641d/attachment.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image002.png
Type: image/png
Size: 1753 bytes
Desc: image002.png
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20090909/2d51641d/attachment-0001.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image003.png
Type: image/png
Size: 9836 bytes
Desc: image003.png
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20090909/2d51641d/attachment-0002.png>


More information about the cisco-voip mailing list