[cisco-voip] Issues with 7.1.2a SU1 with web page, corp dir, etc stop working?

Wes Sisk wsisk at cisco.com
Wed Sep 9 16:41:48 EDT 2009


At this point most appear unresolved so it is more of an active 
investigation.  no good resolution so far.

/wes

On Wednesday, September 09, 2009 4:39:42 PM , Erick Bergquist 
<erickbee at gmail.com> wrote:
> Ok, thanks.
>
> There is no one going in and stopping / starting CAR web services or
> other services on the server.
>
> I guess I should open a TAC Case on this and see about getting a ES if
> it happens again.
>
> On Wed, Sep 9, 2009 at 3:09 PM, Wes Sisk<wsisk at cisco.com> wrote:
>   
>> Looks like a few possibilities:
>> CSCsu78193: DNA causesTomcat to hang with java OutOfMemoryError
>> CSCta20132: Continuous start/stop of webapps leads to permgen memory low
>> CSCsy70968: Perm Gen memory low after activation/deactivation cycles
>>
>>
>> /wes
>>
>> On Wednesday, September 09, 2009 3:17:55 PM , Erick Bergquist
>> <erickbee at gmail.com> wrote:
>>     
>>> The tomcat logs are showing java out of memory exception errors from
>>> that time period.
>>>
>>> This is first error in logs, looks like someone was making changes to
>>> a phone at this time.
>>>
>>> Sep 8, 2009 4:25:47 PM org.apache.catalina.core.ApplicationDispatcher
>>> invoke
>>> SEVERE: Servlet.service() for servlet
>>> org.apache.jsp.WEB_002dINF.pages.phone.phone_002dcontent_jsp threw
>>> exception
>>> java.lang.OutOfMemoryError: PermGen space
>>>        at sun.misc.Unsafe.defineClass(Native Method)
>>>
>>> Then after that, the tomcat log entries below occur frequently...
>>>
>>> Sep 8, 2009 8:21:35 PM org.apache.catalina.core.StandardWrapperValve
>>> invoke
>>> SEVERE: Servlet.service() for servlet AstServlet threw exception
>>> java.lang.OutOfMemoryError: PermGen space
>>>
>>> Sep 8, 2009 10:57:31 PM org.apache.catalina.core.StandardWrapperValve
>>> invoke
>>> SEVERE: Servlet.service() for servlet AXL threw exception
>>> java.lang.OutOfMemoryError: PermGen space
>>>
>>> It is a 7835H2 model server.
>>>
>>> Thanks
>>>
>>> On Wed, Sep 9, 2009 at 1:38 PM, Wes Sisk<wsisk at cisco.com> wrote:
>>>
>>>       
>>>> The common component to all those features is Tomcat.  Check all tomcat
>>>> and
>>>> web logs for errors.
>>>>
>>>> /Wes
>>>>
>>>> On Wednesday, September 09, 2009 2:18:40 PM , Erick Bergquist
>>>> <erickbee at gmail.com> wrote:
>>>>
>>>>         
>>>>> Anyone know of any issues in 7.1.2a SU1 with the web page, corporate
>>>>> directory, authentication from Meeting Place/IPCC stop working? Reboot
>>>>> fixed the issue and nothing in logs that pops out as being a problem.
>>>>> No crash dump files.
>>>>>
>>>>> Thanks, Erick
>>>>> _______________________________________________
>>>>> cisco-voip mailing list
>>>>> cisco-voip at puck.nether.net
>>>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>>>
>>>>>
>>>>>           
>>>>         
>>     



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