[cisco-voip] Issues with 7.1.2a SU1 with web page, corp dir, etc stop working?

[Eric Pedersen]

We've also seen this with CM 7.1.2a.  I haven't had time to look into it deeply, but if it happens again I will definitely open a TAC case. It's too bad SU1 looks like it has the same problem.

-----Original Message-----
From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Erick Bergquist
Sent: September 9, 2009 13:18
To: Wes Sisk
Cc: voip puck
Subject: Re: [cisco-voip] Issues with 7.1.2a SU1 with web page, corp dir, etc stop working?

The tomcat logs are showing java out of memory exception errors from
that time period.

This is first error in logs, looks like someone was making changes to
a phone at this time.

Sep 8, 2009 4:25:47 PM org.apache.catalina.core.ApplicationDispatcher invoke
SEVERE: Servlet.service() for servlet
org.apache.jsp.WEB_002dINF.pages.phone.phone_002dcontent_jsp threw
exception
java.lang.OutOfMemoryError: PermGen space
	at sun.misc.Unsafe.defineClass(Native Method)

Then after that, the tomcat log entries below occur frequently...

Sep 8, 2009 8:21:35 PM org.apache.catalina.core.StandardWrapperValve invoke
SEVERE: Servlet.service() for servlet AstServlet threw exception
java.lang.OutOfMemoryError: PermGen space

Sep 8, 2009 10:57:31 PM org.apache.catalina.core.StandardWrapperValve invoke
SEVERE: Servlet.service() for servlet AXL threw exception
java.lang.OutOfMemoryError: PermGen space

It is a 7835H2 model server.

Thanks

On Wed, Sep 9, 2009 at 1:38 PM, Wes Sisk<wsisk at cisco.com> wrote:
> The common component to all those features is Tomcat.  Check all tomcat and
> web logs for errors.
>
> /Wes
>
> On Wednesday, September 09, 2009 2:18:40 PM , Erick Bergquist
> <erickbee at gmail.com> wrote:
>>
>> Anyone know of any issues in 7.1.2a SU1 with the web page, corporate
>> directory, authentication from Meeting Place/IPCC stop working? Reboot
>> fixed the issue and nothing in logs that pops out as being a problem.
>> No crash dump files.
>>
>> Thanks, Erick
>> _______________________________________________
>> cisco-voip mailing list
>> cisco-voip at puck.nether.net
>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>
>
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