[cisco-voip] Issues with 7.1.2a SU1 with web page, corp dir, etc stop working?

[Erick Bergquist]

I dug further into the tomcat logs from my issue, and in the
catalina.out file the entry below is where the problem first appears
and seems to be triggered by car in this case. After this event in
logs, the rest of the catalina.out has Java out of memory Error:
PermGen until the time we restarted. I'm working with TAC on this
also.


Sep 8, 2009 10:03:48 PM org.apache.catalina.core.StandardContext
checkUnusualURLPattern
INFO: Suspicious url pattern: "*.*" in context [/car] - see section
SRV.11.2 of the Servlet specification
#
# java.lang.OutOfMemoryError: PermGen space
# -XX:OnOutOfMemoryError="/home/tomcat/tomcat_diagnostics.sh"
#   Executing /bin/sh -c "/home/tomcat/tomcat_diagnostics.sh"...
chown: cannot access
`/usr/local/thirdparty/jakarta-tomcat/logs/heap.8650.tomcat.1252465438.hprof':
No such file or directory
chmod: cannot access
`/usr/local/thirdparty/jakarta-tomcat/logs/heap.8650.tomcat.1252465438.hprof':
No such file or directory
2009-09-08 22:09:05
:


On Wed, Sep 9, 2009 at 8:09 PM, Eric Pedersen <eric.pedersen at sait.ca> wrote:
> We've also seen this with CM 7.1.2a.  I haven't had time to look into it deeply, but if it happens again I will definitely open a TAC case. It's too bad SU1 looks like it has the same problem.
>
> -----Original Message-----
> From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Erick Bergquist
> Sent: September 9, 2009 13:18
> To: Wes Sisk
> Cc: voip puck
> Subject: Re: [cisco-voip] Issues with 7.1.2a SU1 with web page, corp dir, etc stop working?
>
> The tomcat logs are showing java out of memory exception errors from
> that time period.
>
> This is first error in logs, looks like someone was making changes to
> a phone at this time.
>
> Sep 8, 2009 4:25:47 PM org.apache.catalina.core.ApplicationDispatcher invoke
> SEVERE: Servlet.service() for servlet
> org.apache.jsp.WEB_002dINF.pages.phone.phone_002dcontent_jsp threw
> exception
> java.lang.OutOfMemoryError: PermGen space
>        at sun.misc.Unsafe.defineClass(Native Method)
>
> Then after that, the tomcat log entries below occur frequently...
>
> Sep 8, 2009 8:21:35 PM org.apache.catalina.core.StandardWrapperValve invoke
> SEVERE: Servlet.service() for servlet AstServlet threw exception
> java.lang.OutOfMemoryError: PermGen space
>
> Sep 8, 2009 10:57:31 PM org.apache.catalina.core.StandardWrapperValve invoke
> SEVERE: Servlet.service() for servlet AXL threw exception
> java.lang.OutOfMemoryError: PermGen space
>
> It is a 7835H2 model server.
>
> Thanks
>
> On Wed, Sep 9, 2009 at 1:38 PM, Wes Sisk<wsisk at cisco.com> wrote:
>> The common component to all those features is Tomcat.  Check all tomcat and
>> web logs for errors.
>>
>> /Wes
>>
>> On Wednesday, September 09, 2009 2:18:40 PM , Erick Bergquist
>> <erickbee at gmail.com> wrote:
>>>
>>> Anyone know of any issues in 7.1.2a SU1 with the web page, corporate
>>> directory, authentication from Meeting Place/IPCC stop working? Reboot
>>> fixed the issue and nothing in logs that pops out as being a problem.
>>> No crash dump files.
>>>
>>> Thanks, Erick
>>> _______________________________________________
>>> cisco-voip mailing list
>>> cisco-voip at puck.nether.net
>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>
>>
>>
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