[cisco-voip] Host not found on phones

[Wes Sisk]

A DNS name is there somewhere.
the config file is a good place to look. use windows command line TFTP 
client to download phone config file (SEP<mac>.cnf.xml) and review.

after that get a packet capture showing the DNS attempt:
1. make sure phone is configured with DNS server
2. start packet capture from span port or back of phone
3. reset phone
4. once phone back up press services button
5. stop packet capture and look for DNS queries.

/Wes

On Thursday, September 10, 2009 3:52:50 PM , voice noob 
<ciscovoicenoob at googlemail.com> wrote:
> Using CUCM 6.1.3 and 7941 phone also when I check the url on the phone 
> its showing the IP address 
>
> On Thu, Sep 10, 2009 at 7:52 PM, Tanner Ezell <tanner.ezell at gmail.com 
> <mailto:tanner.ezell at gmail.com>> wrote:
>
>     Verify everywhere that you have no domain names being used (try
>     grabbing the config via tftp to check).
>
>     On Thu, Sep 10, 2009 at 10:41 AM, voice noob
>     <ciscovoicenoob at googlemail.com
>     <mailto:ciscovoicenoob at googlemail.com>> wrote:
>
>         I a getting host not found on the phones when I click on
>         Service or want to look at the directory. I have removed DNS
>         so the CUCM is using IP address as the name also I have
>         changed the enterprise setting to use IP address as well so
>         all URL are configured as IP, the phones also have the URL as
>         the IP address check I check on the phone. I have have removed
>         any domain name from the DHCP. But I am still getting Host not
>         found cant think what the problem could I am sure it must be a
>         simple fix.
>
>         Thanks
>
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