[cisco-voip] Help with Unity 4.2 and VM notificaiton via email

[Mathew Miller]

Have you put in the Smarthost for the SMTP Virtual server on the VMO  
exchange server?

The field is "Forward All Unresolved Recipients to Host" on the  
messages tab.

Also if you are putting in via FQDN do both server share common DNS?  
If not ensure that the name is resolvable.



On Sep 11, 2009, at 9:19 AM, Jonathan Charles wrote:

> Well, you have a couple of options, some of them hilarious.
>
> First, you could go into the Subscriber table in SQL and change the
> SMTP address to point to the corp email server... this seems unlikely
> to work... but why not?
>
> Second, you could rerun MSIW and use your corp email to host vm...
>
> The second option will work and give you unified messaging on the
> cheap... (aka free)... Which is cool, since Cisco just merged the
> licensing for Unity to be either-or for the same price.
>
>
> Jonathan
>
> On Fri, Sep 11, 2009 at 8:42 AM, Rayan Gandhi <rpg1018 at njit.edu>  
> wrote:
>> Hi All,
>>
>> I need some help in getting vm notification via email to work on  
>> unity 4.2.
>> The environment is as follows:
>>
>> We have a corporate domain and a voice mail domain.  They do not  
>> speak to
>> each other at all (via DNS,etc.), but they can talk over the  
>> network if
>> needed.
>>
>> -In the voice mail domain there is an AD server an exchange server  
>> and 2
>> unity server (primary and fail over).
>> -I am intending to use the corporate smtp relay server (or even the  
>> exchange
>> server) to send the voice mail notifications out.
>> -The alias' in the corporate domain do not necessarily match the  
>> alias' in
>> the voice mail domain.
>> -I don't think this should matter since Unity attempts to send out  
>> via the
>> unity user name.
>> -I do see messages in the Queue on the exchange server
>>
>> These are the steps that I went through to try and get things to  
>> work:
>>
>> Browsed to System Manager
>> Expanded Admin groups, then the server
>> Expand protocols
>> Right click on SMTP
>> Select new smtp virtual server
>> Entered in a name
>> Click next
>> Select the ip address of the exchange server (in the voicemail  
>> domain)
>> Select finish
>>
>> This did not help so I went into unity and configured the dialing  
>> domain
>> with the corporate domain name
>>
>> This did not help so I created a connector and pointed it to the  
>> relay
>> server (even though I have been advised that a connector is not  
>> needed since
>> that is used only to send messages to other unity systems).
>>
>> This did not help so I put in the ip address of a specific exchange  
>> server
>>
>> Has anyone had any luck with getting vm notifications to work via  
>> email?
>> (We can not and do not want to go to unified messaging)  Any help/ 
>> guidance
>> would be appreciated.
>> _______________________________________________
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>> cisco-voip at puck.nether.net
>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>>
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