[cisco-voip] Help with Unity 4.2 and VM notificaiton via email

[Jonathan Charles]

Well, you have a couple of options, some of them hilarious.

First, you could go into the Subscriber table in SQL and change the
SMTP address to point to the corp email server... this seems unlikely
to work... but why not?

Second, you could rerun MSIW and use your corp email to host vm...

The second option will work and give you unified messaging on the
cheap... (aka free)... Which is cool, since Cisco just merged the
licensing for Unity to be either-or for the same price.


Jonathan

On Fri, Sep 11, 2009 at 8:42 AM, Rayan Gandhi <rpg1018 at njit.edu> wrote:
> Hi All,
>
> I need some help in getting vm notification via email to work on unity 4.2.
> The environment is as follows:
>
> We have a corporate domain and a voice mail domain.  They do not speak to
> each other at all (via DNS,etc.), but they can talk over the network if
> needed.
>
> -In the voice mail domain there is an AD server an exchange server and 2
> unity server (primary and fail over).
> -I am intending to use the corporate smtp relay server (or even the exchange
> server) to send the voice mail notifications out.
> -The alias' in the corporate domain do not necessarily match the alias' in
> the voice mail domain.
> -I don't think this should matter since Unity attempts to send out via the
> unity user name.
> -I do see messages in the Queue on the exchange server
>
> These are the steps that I went through to try and get things to work:
>
> Browsed to System Manager
> Expanded Admin groups, then the server
> Expand protocols
> Right click on SMTP
> Select new smtp virtual server
> Entered in a name
> Click next
> Select the ip address of the exchange server (in the voicemail domain)
> Select finish
>
> This did not help so I went into unity and configured the dialing domain
> with the corporate domain name
>
> This did not help so I created a connector and pointed it to the relay
> server (even though I have been advised that a connector is not needed since
> that is used only to send messages to other unity systems).
>
> This did not help so I put in the ip address of a specific exchange server
>
> Has anyone had any luck with getting vm notifications to work via email?
> (We can not and do not want to go to unified messaging)  Any help/guidance
> would be appreciated.
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