[cisco-voip] Intermittent Call failure from Hold and Xfer

Tim Smith thsglobal at gmail.com
Wed Sep 16 06:39:41 EDT 2009


Hi,

Hmm.. interesting.

Do you or did you have MTP required ticked on your callmanager gateway
config?

Cheers,

Tim


On Fri, Sep 11, 2009 at 1:34 AM, Brian Duncan <BrDuncan at jackhenry.com>wrote:

>  Hey All,
>
> Thought I would shoot this by everyone on the list and see if anyone else
> had experienced a similar problem.  We have a site with one branch
> experienced intermittent call failure from Hold and Xfer.  The stats are CCM
> 6.1.3.1000-16 and the gateway is H.323 running 12.4(20)T2.  Sometimes when a
> call comes in and a user puts them on hold, when they come back to the call
> they get a fast busy.  The caller then will call back in and ask why they
> were hung up on.  I stress this only sometimes occurs.  We have tried using
> MGCP and H.323, rebooting the router, different IOS codes, etc, but the
> problem has persisted through all the changes.  This is only being reported
> by this one branch despite it being configured much the same as all other
> branches (same IOS, same Gateway config, same node on the CCM cluster,
> etc).  This is also being reported by multiple users are the same branch on
> different end points. Any thoughts?
>
>
>
> Thanks,
>
> W. Brian Duncan
>
> CCVP, CCDA
> Network Engineer
> Gladiator | Matrix Network Services
>
>
>
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