[cisco-voip] BackupActivated mesages showing up on Operations Manager

[Madziarczyk, Jonathan]

So it's and MGCP gateway...how do I check "managed state"?

 

 

________________________________

From: Wes Sisk [mailto:wsisk at cisco.com] 
Sent: Friday, September 18, 2009 9:49 AM
To: Madziarczyk, Jonathan
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] BackupActivated mesages showing up on
Operations Manager

 

I've not touched it personally but from a colleague:

"Check out CSCsi19137, perhaps the customer has the b-channels set to a
managed state.   If so then that will cause this event, the b-channels
should not be set to a managed state."

CSCsi19137 focuses on a SIP gateway but the concept of managing
b-channels applies regardless of protocol.

/Wes

On Friday, September 18, 2009 9:52:08 AM, Madziarczyk, Jonathan
<JMad at cityofevanston.org> <mailto:JMad at cityofevanston.org>  wrote:



I know this is a previous post but I'm not sure my problem is the same.

 

I'm getting the following message about  60 times a day (CUCM
6.1.3.3000-1

 

Subject: 

00001WN ; 10.20.20.9 ; Thu 17-Sep-2009 22:30:11 CDT ; Critical ;
BackupActivated ; Active

 

Message:

EVENT ID                = 00001XH

ALERT ID                = 00000S1

TIME                    = Fri 18-Sep-2009 08:38:16 CDT

STATUS                  = Active

SEVERITY                = Critical

MANAGED OBJECT          = 10.20.20.9

MANAGED OBJECT TYPE     = Routers

EVENT DESCRIPTION       = BackupActivated::Component=IF-10.20.20.9/106
[Se0/1/0:22];ComponentClass=Interface;ComponentEventCode=1008;Type=DS0;I
sFlapping=false;AdminStatus=UP;MaxSpeed=64000;OperStatus=UP;InterfaceCod
e=ISDNBCHANNEL;Mode=BACKUP;DuplexMode=FULLDUPLEX;LastChangedA

 

 

When I do a sho ccm-manager I see that my primary is still the
Registered server and my First Backup is labeled "Backup Ready".

 

I've tried physically restarting the gateway, as well as using the CUCM
interface on both the primary and the secondary to do a Reset.

 

The only change I've made was to add the "Display IE Delivery" in the
PRI Protocol Type Specific Information settings on one of the Ports.

 

Ideas?

 



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