[cisco-voip] BackupActivated mesages showing up on Operations Manager

[Tim Smith]

Managed state is referring to CUOM setting for that interface. Cant get into
my CUOM this morning! But rough guestimate is below..

Go into your Service Level View, select your voice gateway, right click it.

Either under detailed device view, or polling and thresholds, you can list
the interfaces of the device.

On the right hand side, you will see the managed state (its either true or
false) I guess according to that bug, you want to make sure you set all your
b chans to false.

Cheers,

Tim.

On Sat, Sep 19, 2009 at 1:02 AM, Madziarczyk, Jonathan <
JMad at cityofevanston.org> wrote:

>  So it’s and MGCP gateway…how do I check “managed state”?
>
>
>
>
>  ------------------------------
>
> *From:* Wes Sisk [mailto:wsisk at cisco.com]
> *Sent:* Friday, September 18, 2009 9:49 AM
> *To:* Madziarczyk, Jonathan
> *Cc:* cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] BackupActivated mesages showing up on
> Operations Manager
>
>
>
> I've not touched it personally but from a colleague:
>
> "Check out CSCsi19137, perhaps the customer has the b-channels set to a
> managed state.   If so then that will cause this event, the b-channels
> should not be set to a managed state."
>
> CSCsi19137 focuses on a SIP gateway but the concept of managing b-channels
> applies regardless of protocol.
>
> /Wes
>
> On Friday, September 18, 2009 9:52:08 AM, Madziarczyk, Jonathan
> <JMad at cityofevanston.org> <JMad at cityofevanston.org> wrote:
>
>  I know this is a previous post but I’m not sure my problem is the same.
>
>
>
> I’m getting the following message about  60 times a day (CUCM 6.1.3.3000-1
>
>
>
> Subject:
>
> 00001WN ; 10.20.20.9 ; Thu 17-Sep-2009 22:30:11 CDT ; Critical ;
> BackupActivated ; Active
>
>
>
> Message:
>
> EVENT ID                = 00001XH
>
> ALERT ID                = 00000S1
>
> TIME                    = Fri 18-Sep-2009 08:38:16 CDT
>
> STATUS                  = Active
>
> SEVERITY                = Critical
>
> MANAGED OBJECT          = 10.20.20.9
>
> MANAGED OBJECT TYPE     = Routers
>
> EVENT DESCRIPTION       = BackupActivated::Component=IF-10.20.20.9/106
> [Se0/1/0:22];ComponentClass=Interface;ComponentEventCode=1008;Type=DS0;IsFlapping=false;AdminStatus=UP;MaxSpeed=64000;OperStatus=UP;InterfaceCode=ISDNBCHANNEL;Mode=BACKUP;DuplexMode=FULLDUPLEX;LastChangedA
>
>
>
>
>
> When I do a sho ccm-manager I see that my primary is still the Registered
> server and my First Backup is labeled “Backup Ready”.
>
>
>
> I’ve tried physically restarting the gateway, as well as using the CUCM
> interface on both the primary and the secondary to do a Reset.
>
>
>
> The only change I’ve made was to add the “Display IE Delivery” in the PRI
> Protocol Type Specific Information settings on one of the Ports.
>
>
>
> Ideas?
>
>
>
>
> ------------------------------
>
>
>
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