[cisco-voip] FYI: FN - 63255 - MCS-7815-I2 and MCS-7825-I2, BIOS error prevents a system from booting if rebooted after October 1, 2009

[Erick Bergquist]

Does anyone know what version of CER 7.x has the IBM 1.45 BIOS to fix
this issue?

I ran the newest FWUCD 2.3(1) on a effected IBM Server and it updated
the BIOS from 1.4(3) to version 1.4(5) but when CER booted up it had
forced the BIOS to downgrade back to 1.4(3) and rebooted automatically
like part of the documentation states for this issue.

I have a TAC Case open. It would be nice if the readme the Field
Notice links to doesn't have the two conflicting sections and also
have something in the field notice so that if you're on a Linux
product that you don't need the firmware CD but you need to upgrade
your CER/CUCM/etc to whatever version of CER/CUCM/etc has the new BIOS
with fix for this problem.


On Wed, Sep 16, 2009 at 4:40 PM, Erick Bergquist <erickbee at gmail.com> wrote:
> Has anyone applied this to a IBM server yet running Linux versions of software?
>
> I have a CER 7.x server I'm needing to apply this to, and have the CD
> but the docs are not clear in some spots and just wanted some
> clarification.
>
> Under Section 3, the scope section...
>
> 3.5.5   CRITICAL NOTE - This update may NOT be applied to any Linux
> based products.
>                        If Linux users attempt the upgrade the BIOS, the BIOS will be
> downgraded after        a subsequent reboot.  Linux users should reference
> the defect CSCta43460 in bug
>                        toolkit to find the appropriate version to upgrade to that contains the fix.
>
>
> But under Section 2.0 for Resolved Caveats it has the following, which
> indicates the above issue is fixed?
>
> Note: If Linux users attempt to use the FWUCD to upgrade the BIOS, the
> BIOS will be downgraded after a subsequent reboot.  Linux users should
> reference CSCta43460 in bug toolkit to find the appropriate version to
> upgrade to.
>
> Erick
>
> On Tue, Sep 8, 2009 at 9:54 AM, Wes Sisk <wsisk at cisco.com> wrote:
>> <snip>
>> Field Notices-Voice and Unified Communications-09/05/2009 09:25
>> GMT-09/06/2009 07:30 GMT
>>
>> Title: Field Notice: FN - 63255 - MCS-7815-I2 and MCS-7825-I2, BIOS error
>> prevents a system from booting if rebooted after October 1, 2009  [Cisco
>> 7800 Series Media Convergence Servers]
>> Url: http://www.cisco.com/en/US/ts/fn/632/fn63255.html
>> Description: A defect in the HostRAID BIOS 2106 (included with System BIOS
>> version 1.42 and 1.43) will prevent a server from booting successfully if
>> the server is rebooted after October 1, 2009. This is caused by a defect in
>> the IBM BIOS and is documented in IBM RETAIN Tip: H182636
>> Date: 2009-09-04 06:55:21.0
>> </snip>
>>
>> Anyone running IBM servers make certain you are updated before Oct 1.
>>
>> /Wes
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>>
>