[cisco-voip] C1861-SRST-F/K9 with HWIC-1T1/E1

[Carter, Bill]

Update...I installed my "replacement" HWIC-1T1/E1. IOS now shows 2 T1s
installed.

Show run
...
card type t1 0 2
card type t1 0 3
!
controller T1 0/2/0
 cablelength long 0db
 channel-group 0 timeslots 1-24
!
controller T1 0/3/0
 cablelength long 0db
 channel-group 0 timeslots 1-24
!
interface Serial0/2/0:0
no ip address
!
interface Serial0/3/0:0
 no ip address
!
!
Show diag
...
        VIC Slot 2:
        1 port (2 channel) T1/E1 HWIC
        Hardware Revision        : 0.0
        Top Assy. Part Number    : 800-30196-01
        Part Number              : 73-11458-01
        Board Revision           : A0
        Deviation Number         : 0
        Fab Version              : 04
        PCB Serial Number        : FOC13343XVW
        RMA Test History         : 00
        RMA Number               : 0-0-0-0
        RMA History              : 00
        Version Identifier       : V01
        Product (FRU) Number     : HWIC-1T1/E1
        CLEI Code                : COUIANYCAA
        EEPROM format version 4
        EEPROM contents (hex):
          0x00: 04 FF 40 05 D4 41 00 00 C0 46 03 20 00 75 F4 01
          0x10: 82 49 2C C2 01 42 41 30 88 00 00 00 00 02 04 C1
          0x20: 8B 46 4F 43 31 33 33 34 33 58 56 57 03 00 81 00
          0x30: 00 00 00 04 00 89 56 30 31 20 CB 8F 48 57 49 43
          0x40: 2D 31 54 31 2F 45 31 20 20 20 20 C6 8A 43 4F 55
          0x50: 49 41 4E 59 43 41 41 D9 02 40 C1 FF FF FF FF FF
          0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
          0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

        HWIC Slot 3:
        1 port (2 channel) T1/E1 HWIC
        Hardware Revision        : 0.0
        Top Assy. Part Number    : 800-30196-01
        Part Number              : 73-11458-01
        Board Revision           : A0
        Deviation Number         : 0
        Fab Version              : 04
        PCB Serial Number        : FOC133058ZN
        RMA Test History         : 00
        RMA Number               : 0-0-0-0
        RMA History              : 00
        Version Identifier       : V01
        Product (FRU) Number     : HWIC-1T1/E1
        CLEI Code                : COUIANYCAA
        EEPROM format version 4
        EEPROM contents (hex):
          0x00: 04 FF 40 05 D4 41 00 00 C0 46 03 20 00 75 F4 01
          0x10: 82 49 2C C2 01 42 41 30 88 00 00 00 00 02 04 C1
          0x20: 8B 46 4F 43 31 33 33 30 35 38 5A 4E 03 00 81 00
          0x30: 00 00 00 04 00 89 56 30 31 20 CB 8F 48 57 49 43
          0x40: 2D 31 54 31 2F 45 31 20 20 20 20 C6 8A 43 4F 55
          0x50: 49 41 4E 59 43 41 41 D9 02 40 C1 FF FF FF FF FF
          0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
          0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

Show version
...
Cisco C1861-SRST-F/K9 (MPC8358) processor (revision 0x300) with
249856K/12288K bytes of memory.
Processor board ID FTX13338094
MPC8358 CPU Rev: Part Number 0x804A, Revision ID 0x20
12 User Licenses
10 FastEthernet interfaces
2 Serial interfaces
2 Channelized/Clear T1/PRI ports
4 Voice FXO interfaces
4 Voice FXS interfaces
1 Voice MoH interface
128K bytes of non-volatile configuration memory.
126000K bytes of ATA CompactFlash (Read/Write)

-----Original Message-----
From: Doug McIntyre [mailto:merlyn at geeks.org] 
Sent: Tuesday, September 22, 2009 10:40 AM
To: Carter, Bill
Cc: Nate VanMaren; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] C1861-SRST-F/K9 with HWIC-1T1/E1

On Tue, Sep 22, 2009 at 09:56:20AM -0500, Carter, Bill wrote:
> It is the opposite problem. The card is displayed in IOS, but the card
> is not physically installed in the router. The HWIC slot has a blank
> cover over it.
> 
> Show run:
> controller T1 0/3/0


My guess is the hardware card got assembled wrong, and you have the
card (it'd be pretty hard to spoof that HWIC 0/3 has something in it
without something actually being in it), and a blank face plate got
installed over the T1 port rather than a face plate with the hole
cutout for the RJ45 jack..

If you remove the HWIC cover plate, what do you see? 
You might have to open up the router to see it as well. 

I'd go to TAC first, you get the first 90 days at least for TAC on
most Cisco hardware.. It'd be an odd one. :)