[cisco-voip] Comments on Call Manager Upgrade Plan (My first upgrade)

[Ed Leatherman]

Suggestion: run some of the reports from "Cisco Unified Reporting" (from the
navigation dropdown in the upper right on ccmadmin). Do this before you
upgrade to make database is healthy and then afterwards for the same reason.
You could also check this stuff with the RTMT.
Also, if you had more time I would also suggest upgrading your IP Phones
ahead of time to the matching firmware for 6.1.4. This removes one thing you
have to worry about during the CUCM upgrade.

Upgrades for CM 5&6 have been pretty painless for me for the most part, good
luck.


On Thu, Sep 24, 2009 at 9:56 AM, Jeff Ruttman <ruttmanj at carewisc.org> wrote:

>  Greetings,
>
> I see by the Cisco Alert at the very end of this email that I'll have to do
> my first CCM upgrade this weekend--or bust!  I have a few questions from the
> OS Admin Guide and a couple more in my "upgrade plan.'  Not a major upgrade;
> I'm upgrading from 6.1.2 to 6.1.4(SU1).  Any comments will be appreciated
> greatly.
>
> OS Guide says this:
>
> Starting with Cisco Unified Communications Manager version 6.1(1), CAPF
> uses the Certificate Manager Infrastructure to manage its certificates and
> keys. Because of this, when you upgrade to version 6.1(1) or higher, CAPF
> keys and certificates automatically get regenerated. You must then rerun the
> CTL Client application to upgrade the CTL file. For information on using
> CAPF with Cisco Unified Communications Manager, refer to the *Cisco
> Unified Communications Manager Security Guide*.
>
> Obtain licenses for Cisco Unified Communications Manager 6.1(1) before
> upgrading to this release. You must import your new licenses after upgrading
> to enable the system. Refer to *Cisco Unified Communications Manager
> Administration Guide *for information about licensing and obtaining
> licenses.
> I see that the Cisco CTL Provider service is deactivated on all our
> servers.  This does not apply to me then?
>
> OS Guide says:
>
> During the installation of upgrade software, the upgrade may appear to
> stall. The upgrade log stops displaying new log messages.
>
> Where/how do I access the installation log?
>
>
>
> Here is my little plan (with some questions)
>
> 1. Ensure a good backup.
>
> 2. DVD into drive.
>
> 3. Login to OS Admin on Publisher.
>
> 4. Run through install and reboot to upgraded partition.
>
> (Should I do any testing at this point?)
>
> 5. Rinse and Repeat on our 2 Subscribers.
>
> (If the CCM version upgrade has newer phone loads, at what point will
> phones begin grabbing the new loads?  After the Pub comes on line after the
> upgrade?  When I reboot the first Sub and phones re-register to the other
> Sub?  Or will I just reset all the phones that will get a new load after all
> the servers are upgraded?)
>
> 6. See that phone and GWs are all registered.  Test incoming/outgoing
> calling.  Test that I can make database changes on the Pub....
>
> (What other testing do you recommend?)
>
>
>
> Thanks
>
> jeff
>


-- 
Ed Leatherman
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