[cisco-voip] Unity Connection 7 unable to record greetings

[Matthew Loraditch]

Dane,
I am using IE8 with Java 6 U7 (I have had issues with various Cisco products on any later java) but I had similar issues before I added the SSL cert from CUC to my root store and then browsed to CUC only via the URL in the cert.  Greetings uploaded wouldn't save right, once I browsed with the cert in my root and using the url in the cert, I had no issues.
HTH


Matthew Loraditch
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From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Dane Newman
Sent: Tuesday, September 29, 2009 10:30 AM
To: cisco-voip
Subject: Re: [cisco-voip] Unity Connection 7 unable to record greetings

I guess I should say Im using IE 8.0 also

Dane
On Tue, Sep 29, 2009 at 9:24 AM, Dane Newman <dane.newman at gmail.com<mailto:dane.newman at gmail.com>> wrote:
Hello all.

I have cisco unity connection 7.  I am trying to record custom greetings on it for my call handlers.  When I hit the play/record button under voice name I get the following message "initMMApplet: InitMMAppletInstance Failed to get instance".  I then proceed to record my new greeting message and save it.  The problem is it never saves and the new greeting never plays it still keeps the old one.

My version of java is build 1.6.0_15-b03 I suspect it might be not working because if the java version maybe?  If so does anyone know what version to use or any clue why it's not saving my greetings.

Dane

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