[cisco-voip] Unity Connection 7 unable to record greetings

[Dane Newman]

I added the certs to the root store and the problem still persisted.  I
downloaded to IE 7.0 and still was happening.  I uninstalled my java and
installed Java 6 U7 and the problem went away

Thanks for the assist Matt

Dane

On Tue, Sep 29, 2009 at 10:56 AM, Matthew Loraditch <
MLoraditch at heliontechnologies.com> wrote:

>  Dane,
>
> I am using IE8 with Java 6 U7 (I have had issues with various Cisco
> products on any later java) but I had similar issues before I added the SSL
> cert from CUC to my root store and then browsed to CUC only via the URL in
> the cert.  Greetings uploaded wouldn’t save right, once I browsed with the
> cert in my root and using the url in the cert, I had no issues.
>
> HTH
>
>
>
>
>
> *Matthew Loraditch*
> 1965 Greenspring Drive
>
> Timonium, MD 21093
> support at heliontechnologies.com
> (p) (410) 252-8830
> (F) (443) 541-1593
>
> Visit us at www.heliontechnologies.com
> Support Issue? Email support at heliontechnologies.com for fast assistance!
>
>
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Dane Newman
> *Sent:* Tuesday, September 29, 2009 10:30 AM
> *To:* cisco-voip
> *Subject:* Re: [cisco-voip] Unity Connection 7 unable to record greetings
>
>
>
> I guess I should say Im using IE 8.0 also
>
>
>
> Dane
>
> On Tue, Sep 29, 2009 at 9:24 AM, Dane Newman <dane.newman at gmail.com>
> wrote:
>
> Hello all.
>
>
>
> I have cisco unity connection 7.  I am trying to record custom greetings on
> it for my call handlers.  When I hit the play/record button under voice name
> I get the following message "initMMApplet: InitMMAppletInstance Failed to
> get instance".  I then proceed to record my new greeting message and save
> it.  The problem is it never saves and the new greeting never plays it still
> keeps the old one.
>
>
>
> My version of java is build 1.6.0_15-b03 I suspect it might be not working
> because if the java version maybe?  If so does anyone know what version to
> use or any clue why it's not saving my greetings.
>
>
>
> Dane
>
>
>
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