[cisco-voip] missing CAR data...why?
Wes Sisk
wsisk at cisco.com
Tue Sep 29 14:35:56 EDT 2009
What CM version?
what is the oldest record available in the CDR database?
what is the oldest record available in the CAR database?
/Wes
On Tuesday, September 29, 2009 2:17:02 PM, Lelio Fulgenzi
<lelio at uoguelph.ca> wrote:
> For some reason, it looks like we're missing CAR data. I'm pretty sure
> we have CDR data because I can do searches. But when I do anything
> from the CAR menu, I get:
>
> ------------------------------------------------------------------------
> 30023: Data is not available for the date range selected. Data is only
> available from Jun 17, 2009 to Sep 1, 2009.
> ------------------------------------------------------------------------
>
> A colleague of mine ran a manual purge sometime early August, but he's
> done that many times and even then, he always uses the "older than"
> option and selects something from a few months back.
>
> Any way to check what's going on? I checked the event viewer for Sept
> 1 and 2 and couldn't see anything.
>
> ---
> Lelio Fulgenzi, B.A.
> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> "Bad grammar makes me [sic]" - Tshirt
>
> ------------------------------------------------------------------------
>
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>
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