[cisco-voip] missing CAR data...why?

[Scott Voll]

he's still on 4.1 (hehehe)
do you have a schedule of updating once a month?  Trying to remember back to
CM 4.1 ;-)

Scott

On Tue, Sep 29, 2009 at 11:35 AM, Wes Sisk <wsisk at cisco.com> wrote:

>  What CM version?
>
> what is the oldest record available in the CDR database?
> what is the oldest record available in the CAR database?
>
> /Wes
>
>
> On Tuesday, September 29, 2009 2:17:02 PM, Lelio Fulgenzi
> <lelio at uoguelph.ca> <lelio at uoguelph.ca> wrote:
>
> For some reason, it looks like we're missing CAR data. I'm pretty sure we
> have CDR data because I can do searches. But when I do anything from the CAR
> menu, I get:
>
>  ------------------------------
> 30023: Data is not available for the date range selected. Data is only
> available from Jun 17, 2009 to Sep 1, 2009.
> ------------------------------
>
> A colleague of mine ran a manual purge sometime early August, but he's done
> that many times and even then, he always uses the "older than" option and
> selects something from a few months back.
>
> Any way to check what's going on? I checked the event viewer for Sept 1 and
> 2 and couldn't see anything.
>
> ---
> Lelio Fulgenzi, B.A.
> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> "Bad grammar makes me [sic]" - Tshirt
>
>  ------------------------------
>
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