[cisco-voip] Call Pickup Difficulty

[Charl Crofton]

put the hunt pilot into the same pickup group

On Thu, Apr 1, 2010 at 3:19 PM, David Zhars <dzhars at gmail.com> wrote:
> I have this building, outside phone # 555-1212.
>
> When someone calls that line, it rings internally extensions
> 1900,1901,1902,1903.  These are part of Bldg3-LG (building 3 line group).
>
> A person at ext 1904 is there late, so when someone calls in, he wants to be
> able to answer these calls.  But he doesn't want to have his phone ring
> everytime someone calls the outside line.  I have tried (in CCM 4.1.3)
> setting his "Call Pickup Group" to Bldg3-LG.  But when someone calls in, and
> he presses either Pickup or GPickUp, (model 7940) the phones keep ringing
> and he can't get the call.
>
> Both are members of the same Device Pool.
>
> Anything else I might be missing?
>
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