[cisco-voip] Adding UCCX Script on existing DN

Ratko Dodevski rade239 at gmail.com
Mon Apr 5 17:12:43 EDT 2010


Hi guys, I have a bit of unusual problem. My customer wants every time
someone calls there agents to get a prompt saying the the call will be
recorded. The problem is that I don't know how to do that directly on
a DN. for example they want when someone calls DN 239 (which is actual
DN on a device not a CTI Route Point) to get a prompt and than the
call to be routed to that agent. They don't want to change the agent's
DN.

Thanks

-- 
Ratko


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