[cisco-voip] UCCX single logon with multiple profiles

[Greg Ayoub]

Would anyone know if it is possible for UCCX agents to authenticate with a 
single user id, and then have that single id linked to multiple agent 
profiles?   The problem we have is that agents require different skill sets 
at different times of the day, and we are having to create multiple ids for 
each skill set profile.

Our goal is have one id for authentication that will link to multiple UCCX 
agent profiles.

Thanks!