[cisco-voip] version: 6.1.4.2190-3 known bug question

[James Dust]

Afternoon Wes,

 

Thanks for clarifying what that error message meant.

 

I have looked into this more deeply now and have seen this error code:

 

Reason Code [Optional].:13

 

I believe this refers to a loss of connectivity between the phone and subscriber, so we will look into a possible connectivity issue now.

 

Thanks for your help.

 

Regards

 

 

James Dust 
Team Leader 
ICT Network Infrastructure & Communications Department 
Charles Stanley & Co Ltd 
Tel: 020 7149 6314 
Mob: 07989 491136 
mailto: james.dust at charles-stanley.co.uk 

 

From: Wes Sisk [mailto:wsisk at cisco.com] 
Sent: 12 April 2010 15:30
To: James Dust
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] version: 6.1.4.2190-3 known bug question

 

What is the cause code reported by the phones when they reregister?  

The message below is auditing a failed login attempt.  It is unlikely related to phones unregistering.

/Wes

On Monday, April 12, 2010 4:49:59 AM, James Dust <james.dust at charles-stanley.co.uk> <mailto:james.dust at charles-stanley.co.uk>  wrote:



We have been experiencing an issue where our IP phones in our remote sites reregister at the same time every morning, since we have upgraded our cluster the version 6.1.4.2190-3.

We are also getting this message from RTMT at the same time: At Mon Apr 12 09:42:56 BST 2010 on node publisher, the following SyslogSeverityMatchFound events generated: SeverityMatch - Alert system-auth(pam_unix)[1539]: check pass; user unknown 

Is this reregistering issue a known bug on this version?

Regards

James Dust
Team Leader
ICT Network Infrastructure & Communications Department
Charles Stanley & Co Ltd
Tel: 020 7149 6314
Mob: 07989 491136
mailto: james.dust at charles-stanley.co.uk <mailto:james.dust at charles-stanley.co.uk>  


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Consider the environment - Think before you print

The contents of this email are confidential to the intended recipient and may not be disclosed. Although it is believed that this email and any attachments are virus free, it is the responsibility of the recipient to confirm this. 

You are advised that urgent, time-sensitive communications should not be sent by email. We hereby give you notice that a delivery receipt does not constitute acknowledgement or receipt by the intended recipient(s).

Details of Charles Stanley group companies and their regulators (where applicable), can be found at this URL http://www.charles-stanley.co.uk/contact-us/disclosure/

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