[cisco-voip] Unity Conn Voicemail only after hours

[Haas, Neal]

Thanks Jim, I will try this in Unity Conn. I like the options of afterhours and holiday support.

Neal Haas


-----Original Message-----
From: Jim McBurnett [mailto:jim at tgasolutions.com] 
Sent: Saturday, April 10, 2010 9:21 AM
To: Haas, Neal
Subject: RE: Unity Conn Voicemail only after hours

Neal,
I have seen 2 methods done--
1. The multiple partitions where you have to change hours etc..
2. A call handler that fronts EVERY call and based on the open/closed/holiday forwards the calls to a number at the receptionist, the closed greeting, Holiday message etc...
Shouldn't be on the UC system long as the calls come in and go out quickly...


The call handler routing rules can actually be simply administered...
In the call handler method, you can have automagically forwarded calls for holidays, weekends, and office closings just program it in..
And show the customer how to do it..
Not as easy if you do it on Callmanager.... Plus you can't plan for Holidays etc..

J


-----Original Message-----
From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Haas, Neal
Sent: Saturday, April 10, 2010 2:00 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Unity Conn Voicemail only after hours

I have a customer that during business hours wants the main line to just ring, and it must ring until someone picks the phone up. But at 5 PM, wants the phone to go voicemail. Is this possible?



Thanks

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