[cisco-voip] See active calls on CUCM

[Wes Sisk]

Correct. CDR are only written when call ends.  There is no standard 
interface to get a real time report of active calls including 
calling/called party.  Ambitious people can parse it out of traces but 
that clearly has its own issues.

/Wes

On Wednesday, April 14, 2010 9:55:13 AM, Lelio Fulgenzi 
<lelio at uoguelph.ca> wrote:
> Unless things have changed, CDRs only show "completed" calls. That's 
> why you can't use CDR as a live 911 tool, only after the 911 call is 
> completed.
>
> You'll likely need a tool that controls the phones via CTI? For 
> example, there are plenty of tools out there that monitor the phone 
> and alert you to when a 911 call is placed. I wouldn't doubt there are 
> some out there that are doing exactly what you want. Would probably be 
> a pretty CPU intensive programm if you have plenty of phones.
>
>
> ---
> Lelio Fulgenzi, B.A.
> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> Cooking with unix is easy. You just sed it and forget it.
>                               - LFJ (with apologies to Mr. Popeil)
>
>
> ----- Original Message -----
> From: "Dennis Heim" <Dennis.Heim at cdw.com>
> To: "Marcelo Zilio" <ziliomarcelo at gmail.com>, "Aman Chugh" 
> <aman.chugh at gmail.com>
> Cc: cisco-voip at puck.nether.net
> Sent: Wednesday, April 14, 2010 9:48:24 AM GMT -05:00 US/Canada Eastern
> Subject: Re: [cisco-voip] See active calls on CUCM
>
> You need a CDR package.. depending on what you want, you may need a 
> 3^rd party package.
>
>  
>
> Dennis Heim
> Network Voice Engineer
> CDW  Advanced Technology Services
> 11711 N. Meridian Street, Suite 225
> Carmel, IN  46032
>
> 317.569.4255 Office
> 317.569.4201 Fax
> 317.694.6070 Cell
>
> dennis.heim at cdw.com <mailto:dennis.heim at cdw.com>
> www.berbee.com <http://www.berbee.com/>
>
>  
>
> *From:* cisco-voip-bounces at puck.nether.net 
> [mailto:cisco-voip-bounces at puck.nether.net] *On Behalf Of *Marcelo Zilio
> *Sent:* Wednesday, April 14, 2010 9:36 AM
> *To:* Aman Chugh
> *Cc:* cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] See active calls on CUCM
>
>  
>
> Hi Aman,
>
>  
>
> Yes, I see that
>
> But it is just as you said: a counter to see how many calls are 
> active. It doesn't show who is calling who.
>
>  
>
>  
>
> On Wed, Apr 14, 2010 at 10:07 AM, Aman Chugh <aman.chugh at gmail.com 
> <mailto:aman.chugh at gmail.com>> wrote:
>
> Have you looked at Perform counters in RTMT , There is an counter to 
> tell you active calls on the system.
>
>  
>
> Regards,
>
> Aman
>
> On Wed, Apr 14, 2010 at 5:09 PM, Marcelo Zilio <ziliomarcelo at gmail.com 
> <mailto:ziliomarcelo at gmail.com>> wrote:
>
> Ip phone to Ip phone direct.
>
>  
>
> You are correct, off net call I can see on the voice gw.
>
>  
>
> On Tue, Apr 13, 2010 at 6:04 PM, Scott Voll <svoll.voip at gmail.com 
> <mailto:svoll.voip at gmail.com>> wrote:
>
> are you troubleshooting Ip to IP phone or off net calls.
>
>  
>
> off net you could get some info from the VGW.
>
>  
>
> Scott
>
>  
>
> On Tue, Apr 13, 2010 at 1:34 PM, Marcelo Zilio <ziliomarcelo at gmail.com 
> <mailto:ziliomarcelo at gmail.com>> wrote:
>
>  
>
> OK, CDR is fine but online information could simplify and speed up 
> troubleshooting sometimes...
>
>  
>
>  
>
>  
>
> On Tue, Apr 13, 2010 at 4:48 PM, Scott Voll <svoll.voip at gmail.com 
> <mailto:svoll.voip at gmail.com>> wrote:
>
> CDR's are all you get.
>
>  
>
> Scott
>
> On Tue, Apr 13, 2010 at 11:53 AM, Marcelo Zilio 
> <ziliomarcelo at gmail.com <mailto:ziliomarcelo at gmail.com>> wrote:
>
>     Is there any way to see the active calls on CUCM?
>
>     I need to see who is calling who.
>
>      
>
>     thanks
>
>      
>
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