[cisco-voip] Mobile Voice Access - Caller ID

[Monica Hardy]

Thanks Bill, I tried it and  bunch of other stuff….still no go.

 

I finally fixed it…I didn’t realize that the Line in RDP was not a true shared line.  Meaning, that even though I have External Phone Mask set on my normal line and I am using that same line in the RDP, I still have to set AGAIN the External Phone number mask.

 

Thanks for your help.

 

-Monica

 

From: Bill Talley [mailto:btalley at gmail.com] 
Sent: Wednesday, April 14, 2010 6:56 PM
To: Monica Hardy
Cc: <cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] Mobile Voice Access - Caller ID

 

Sorry Monica.  I'm referring to calling party transformation patterns under the call routing menu.

Sent from a mobile device with very tiny touchscreen input keys. Please excuse my typos.


On Apr 14, 2010, at 5:56 PM, "Monica Hardy" <Monica.Hardy at openwave.com> wrote:

	Thanks Bill, but I am not following.

	 

	The calling party transform mask is set to 650480XXXX, it works fine on this route pattern if I just call out from my desk phone, caller id will be 650-480-5597.

	 

	Now if I call in to the call manager to the MVA number with my cell phone, which is the a RDP and then call someone my caller id shows 650-5597.  It leaves off the 480 prefix from my desk number.  Isn’t the outgoing call using the same route pattern?  so why would this change?

	 

	Also I have the box checked that says use the external mask of the phone which is set to 650480XXXX.

	 

	-Monica

	 

	From: Bill Talley [mailto:btalley at gmail.com] 
	Sent: Wednesday, April 14, 2010 4:06 PM
	To: Monica Hardy
	Cc: cisco-voip at puck.nether.net
	Subject: Re: [cisco-voip] Mobile Voice Access - Caller ID

	 

	Is the calling party transform mask on your route pattern or route list set to 650XXXX, or set to prefix 650?    It looks like that's causing the system to combine 650 with last four digits of your cell phone number.    
	
	Someone else will hopefully correct me if I'm wrong, but I believe you'll most likely need to use calling party transformations to expand the number to ten digits.   You'll want to create a new partition and a new CSS containing only that partition. Create a new calling party transformation pattern that matches the caller id of the cell phone, maybe [2-9]XX[2-9]XXXXXX and assign it to the partition you just created.  Set the calling party transform mask to ten X's.   Once that's done, go to the remote destination profile and uncheck Use Device Pool Calling Party Transformation CSS and set the Calling Party Transformation CSS to the one you just created.  Save changes and test.
	
	That's how I'm doing it anyway, but I haven't spent a lot time researching proper usage of calling party transformations.
	
	
	It sounds like you're using a external calling party mask of 650XXXX, or perhaps prefixing 650 to the calling party mask on the route pattern or route list.  

	On Wed, Apr 14, 2010 at 3:09 PM, Monica Hardy <Monica.Hardy at openwave.com> wrote:

	Hello everyone,

	I setup the Mobile Voice Access using the hairpinning method.  Everything is working except for complete caller-id.

	 

	For example if I call out from my cell phone using my remote destination profile and mobile voice access my

	caller-id will be shown as 6505597 instead of 6504805597.  I have tried a bunch of settings, any idea where I should

	be looking at?  I was under the impress that the call would be coming back out of my PSTN gw, so I don’t see why it

	wouldn’t work like it normally works when just calling out directly from my desk phone?

	 

	Any ideas?

	 

	CCM 7.02

	H323 GW 12.4.24.T3

	 

	-Monica

	 

	--------------------------------------------

	 

	 cid:image001.gif at 01CA0FA5.8F211190<https://mail.google.com/mail/?ui=2&ik=c9e84c5231&view=att&th=127fe91537611995&attid=0.1&disp=emb&realattid=0.0.1&zw> 

	 

	Monica P. Hardy

	Openwave

	Sr. Network Engineer

	Phone: 650-480-5597

	email:  monica.hardy at openwave.com

	 

	
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