[cisco-voip] Agent and Supervisor Desktops

Scott Voll svoll.voip at gmail.com
Mon Apr 19 15:21:11 EDT 2010


We have it running also.  UCCx 7.0 and windows 7. Does require Admin rights
and run as previous version.

Scott

On Mon, Apr 19, 2010 at 12:07 PM, Ed Leatherman <ealeatherman at gmail.com>wrote:

> We have it running on a few desks in compatibility mode. The main
> issue we've had so far is updates.. when we've had to update UCCX, the
> agents on Windows 7 have to manually uninstall and install the new
> version from scratch. The automatic updater wouldn't run on Windows 7.
> I haven't seen any operational problems though once its installed.
>
> I've basically told our contact center supervisors that Windows 7 is
> "best effort"/"at your own risk" support from us until supported by
> the manufacturer.
>
> On Mon, Apr 19, 2010 at 2:25 PM, Kathy Tarkington <ktarkington at gmail.com>
> wrote:
> > I realize Agent and Supervisor desktop is not supported in Windows 7;
> > however, wanted to check and see if you've had any success running it
> with
> > Windows 7 in XP mode.  If so, please provide more information on how.
> > Thanks!
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> >
> >
>
>
>
> --
> Ed Leatherman
>
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