[cisco-voip] CTI to new Number

Haas, Neal nhaas at co.fresno.ca.us
Tue Apr 20 15:53:57 EDT 2010


Group

We are switching out old phone numbers to a new number from our Telecom Provider. I have configure CTI ports to forward old to the new. The issue that I am having is Forward to New but then Voicemail does not pick up. I have configured the New Mailbox Extension with a Alternate Mailbox but it still doesn't work.

Any insights to looking into this would help.

Thanks

Neal Haas

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