[cisco-voip] CTI to new Number

[Matthew Ballard]

Try using a Translation Pattern instead.  If you translate instead of
forward, it treats the call as if the number translated to was actually
called instead of the original number.

 

Matthew

 

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Haas, Neal
Sent: Tuesday, April 20, 2010 12:54 PM
To: 'cisco-voip at puck.nether.net'
Subject: [cisco-voip] CTI to new Number

 

Group 

 

We are switching out old phone numbers to a new number from our Telecom
Provider. I have configure CTI ports to forward old to the new. The
issue that I am having is Forward to New but then Voicemail does not
pick up. I have configured the New Mailbox Extension with a Alternate
Mailbox but it still doesn't work.

 

Any insights to looking into this would help.

 

Thanks

 

Neal Haas

 

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20100420/f3a42980/attachment.html>