[cisco-voip] CTI to new Number

[Haas, Neal]

Thanks that worked,

Note to self removing CTI route pattern first really helps :>

Neal Haas


From: Matthew Ballard [mailto:mballard at otis.edu]
Sent: Tuesday, April 20, 2010 1:01 PM
To: Haas, Neal; cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] CTI to new Number

Try using a Translation Pattern instead.  If you translate instead of forward, it treats the call as if the number translated to was actually called instead of the original number.

Matthew


From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Haas, Neal
Sent: Tuesday, April 20, 2010 12:54 PM
To: 'cisco-voip at puck.nether.net'
Subject: [cisco-voip] CTI to new Number

Group

We are switching out old phone numbers to a new number from our Telecom Provider. I have configure CTI ports to forward old to the new. The issue that I am having is Forward to New but then Voicemail does not pick up. I have configured the New Mailbox Extension with a Alternate Mailbox but it still doesn't work.

Any insights to looking into this would help.

Thanks

Neal Haas

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