[cisco-voip] Cisco Unity 7 Unified Messaging

[Dennis Heim]

Unity VM's have always had to be in the Inbox in order for Unity to pull them via the phone.

Dennis Heim
Network Voice Engineer
CDW  Advanced Technology Services
11711 N. Meridian Street, Suite 225
Carmel, IN  46032

317.569.4255 Office
317.569.4201 Fax
317.694.6070 Cell
dennis.heim at cdw.com<mailto:dennis.heim at cdw.com>
www.berbee.com<http://www.berbee.com/>

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Cheng, Karen
Sent: Wednesday, April 28, 2010 9:11 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Cisco Unity 7 Unified Messaging

Hey guys,

Has anyone out there got their Cisco Unity 7 setup to utilise Exchange 2007 as their message store?

If so has anyone run into the issue with end users having outlook rules to move messages from the Inbox to other folders which means the MWI doesn't come on and those messages cannot be accessed via the phone itself?

How have you gotten around this problem? Is there a way to get Unity to see more than just the Inbox itself?

Regards

Karen Cheng
Voice Network Engineer







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