[cisco-voip] Cisco Unity 7 Unified Messaging

[Cheng, Karen]

Hey guys,

Has anyone out there got their Cisco Unity 7 setup to utilise Exchange 2007 as their message store?

If so has anyone run into the issue with end users having outlook rules to move messages from the Inbox to other folders which means the MWI doesn't come on and those messages cannot be accessed via the phone itself?

How have you gotten around this problem? Is there a way to get Unity to see more than just the Inbox itself?

Regards

Karen Cheng
Voice Network Engineer

<http://www.racq.com.au>





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