[cisco-voip] 9971 support in 7.1(3b)

[Ryan Ratliff]

This is expected.  There are two ways to introduce support for a new device to CUCM.  The first is by upgrading to a version that includes support.  This could be in an ES on the same train, or a new version.  In this case 7.1(3b)SU2 includes the ES that added support for these phones.

The second way is by installing a device pack that adds support.

-Ryan

On Apr 30, 2010, at 12:27 PM, Kevin Damisch wrote:

> Actually no.  I took a CM 7.1.3.30000-1 (no SU1 or SU2), didn’t have those phones as an option in the dropdown box to add a phone.  Leaving CM at 7.1.3.30000-1, I only installed device pack 7.1.3.33024-1, rebooted, and I could add the phones as they now show up in the dropdown list of phones to add.
>  
> From: Tim Frazee [mailto:tfrazee at gmail.com] 
> Sent: Friday, April 30, 2010 10:31 AM
> To: Kevin Damisch
> Cc: cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] 9971 support in 7.1(3b)
>  
> kinda looks like you need to have added SU2 to the system.
> 
> On Thu, Apr 29, 2010 at 12:19 AM, Kevin Damisch <kevin.damisch at vitalsite.com> wrote:
> I just mocked up a 7.1(3b) server without SU1 or SU2.  No option to add an 8900/9900 series phone.  Installed device pack 7.1.3.33024-1, rebooted, and the option was there to add these new phones.
> 
> Thanks,
> Kevin
> ________________________________
> From: Tim Frazee [tfrazee at gmail.com]
> Sent: Wednesday, April 28, 2010 5:21 PM
> To: Kevin Damisch
> Cc: cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] 9971 support in 7.1(3b)
> 
> Works fine with just 7.1(3b)SU2 flat
> 
> On Wed, Apr 28, 2010 at 3:32 PM, Kevin Damisch <kevin.damisch at vitalsite.com<mailto:kevin.damisch at vitalsite.com>> wrote:
> Customer is running 7.1(3b) and would like to use 9971 phones.  Will 7.1(3b)SU2 add the support for these phones, or do I need 7.1(3b)SU2 plus the latest device pack?  Or can I just leave CUCM running 7.1(3b) without SU1 or SU2 and only install the latest device pack?
> 
> Thanks,
> Kevin
> 
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