[cisco-voip] Unity Connection with Unified Messaging Q4 2010

Tue Aug 3 03:45:39 EDT 2010

I think Arc is pretty neat. Esp the feature where you can recall a transferred call.  Afaik, this isn't possible with the CUCM.

Date: Mon, 2 Aug 2010 15:06:27 -0700
From: svoll.voip at gmail.com
To: me at mpking.com
CC: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Unity Connection with Unified Messaging Q4 2010

at my last job.  we had UCCx for support calls and Arc for Receptionist calls.  Most people would never get a CH unless they got someones VM.
Scott

On Mon, Aug 2, 2010 at 2:56 PM, Mike King <me at mpking.com> wrote:

Do you frontend any Offices / Numbers with Unity Call handlers?   If voicemail is down / unreachable, do your customer calls get answered?   I realize that those types of calls should be in IPCCX, but alot of them end up just being simple voicemail menu's.

Mike

On Mon, Aug 2, 2010 at 2:14 PM, Scott Voll <svoll.voip at gmail.com> wrote:

Wow, I would like to know where Voicemail is Mission Critical?  In a day in age that there are so many other options or low cost VM solutions, it's amazing that companies would pay full price for both to get that kind of redundancy.

Watch as I say this, our company will want it ;-).
Scott

On Mon, Aug 2, 2010 at 7:40 AM, Nate VanMaren <VanMarenNP at ldschurch.org> wrote:

You basically buy two voicemail systems, CUE and UCONN, full
license cost for both.  Plus a UMG and license for that.

On the non-cost side it’s a pretty cool idea, with subscriber sync
and message forwarding to UCONN etc.

www.cisco.com/go/srsv

And it’s not a 8.5 feature.  It’s a  8.0 deal.

-Nate

From:
cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On
Behalf Of Jobe Gates

Sent: Saturday, July 31, 2010 9:21 AM

To: Dennis Heim

Cc: cisco-voip at puck.nether.net

Subject: Re: [cisco-voip] Unity Connection with Unified Messaging Q4
2010

Does it sync the subscriber messages?

Thanks,

Jobe

On Jul 31, 2010, at 11:08 AM, Dennis Heim <Dennis.Heim at cdw.com> wrote:

Looks
like Survivable Remote Site Voicemail (SRSV), is a NME with a CUE module in it
at each site. Then is looks like you sync some certificates between the CUE and
UCONN. Based on the doc on Cisco it looks like it is CUE+ interconnect to
UCONN. Could be interesting, but curious on what the $$$’s in hardware and licensing.

Dennis
Heim

Network Voice Engineer

CDW  Advanced Technology Services

11711 N. Meridian Street, Suite 225

Carmel, IN  46032

317.569.4255 Office

317.569.4201 Fax

317.694.6070 Cell

dennis.heim at cdw.com

cdw.com/content/solutions/unified-communications/

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Vivek .....

Sent: Saturday, July 31, 2010 5:30 AM

Cc: cisco-voip at puck.nether.net

Subject: Re: [cisco-voip] Unity Connection with Unified Messaging Q4 2010

Just heard that Unity Connection 8.5 will be coming out in the 4th Quarter of
2010 and will support Unified Messaging.

Some of the other features in CUC 8.5

Calendaring

Cisco SpeechView (Speech-to-Text transcription service)

Survivable Remote Site Voicemail (SRSV)

Higher scalability than Unity (250 ports, 20K users)

SIP sRTP/TLS support

From: MLoraditch at heliontechnologies.com

To: wsisk at cisco.com; ahmed_elnagar at rayacorp.com

Date: Thu, 29 Jul 2010 10:18:24 -0400

CC: cisco-voip at puck.nether.net

Subject: Re: [cisco-voip] CUCM/CUCXN 8.0.3 is Out and the ISO is Bootable!

Out of
insane curiosity, why no patching during install anymore? 

Matthew Loraditch,
CCVP, CCNA, CCDA

1965 Greenspring Drive

Timonium, MD 21093 

support at heliontechnologies.com

(p) (410) 252-8830

(F) (443) 541-1593

Visit us at www.heliontechnologies.com 

Support Issue? Email support at heliontechnologies.com for fast
assistance!

From: Wes Sisk
[mailto:wsisk at cisco.com] 

Sent: Thursday, July 29, 2010 10:10 AM

To: Ahmed Elnagar

Cc: Matthew Loraditch; cisco-voip at puck.nether.net

Subject: Re: [cisco-voip] CUCM/CUCXN 8.0.3 is Out and the ISO is
Bootable!

there should be 2
unique file names. procedure for joining those files is covered in release
notes:

http://www.cisco.com/en/US/customer/docs/voice_ip_comm/cucm/rel_notes/8_0_3/cucm-rel_notes-803.html#wp1776144

/Wes

On Wednesday, July 28, 2010 6:02:36 PM, Ahmed Elnagar <ahmed_elnagar at rayacorp.com>
wrote:

Wow
that is amazing J…but I can see that there are two iso files and when I try to
download them they are the same files names…how can I combine both of them???
Or are they in the format of CD1 and CD2??

 Best Regards;

  Ahmed Elnagar

  Senior Network PS Engineer

  Mob: +2019-0016211

  CCIE#24697 (Voice)

From: Wes Sisk [mailto:wsisk at cisco.com] 

Sent: Thursday, July 29, 2010 12:35 AM

To: Ahmed Elnagar

Cc: Matthew Loraditch; cisco-voip at puck.nether.net

Subject: Re: [cisco-voip] CUCM/CUCXN 8.0.3 is Out and the ISO is
Bootable!

The same single ISO
is used for CM, CUCMBE, and Unity Connection.

/Wes

On Wednesday, July 28, 2010 3:52:51 PM, Ahmed Elnagar <ahmed_elnagar at rayacorp.com>
wrote:

I
cannot find it on the CCO can you post a link to that software…I have a unity
connection implementation that is pending on the shipment of the media and that
would help us very much.

 Best Regards;

  Ahmed Elnagar

  Senior Network PS Engineer

  Mob: +2019-0016211

  CCIE#24697 (Voice)

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net]
On Behalf Of Wes Sisk

Sent: Wednesday, July 28, 2010 6:46 PM

To: Matthew Loraditch

Cc: cisco-voip at puck.nether.net

Subject: Re: [cisco-voip] CUCM/CUCXN 8.0.3 is Out and the ISO is
Bootable!

No plans to go
backward but it is intentional going forward.  We are working on getting
it everywhere we can starting with 7.1.5bsu2, 8.0.3, and 8.5.1. When I get
updated confirmation I will share as much as possible in a support forums doc.

Note, you will still need to place orders in order to get PAK for
licensing.  This should greatly reduce media issues though. It's been a
long time coming and the need to remove the 'patch during install' option
finally pushed it over the top.

/Wes

On Wednesday, July 28, 2010 10:17:42 AM, Matthew Loraditch <MLoraditch at heliontechnologies.com>
wrote:

I
believe I read in the CUCM RN that patching will no longer be allowed during
install, and that I presume is part of the reasoning for putting out full ISOs

Don’t
suppose you guys want to go back and refresh all the other builds? :)

Matthew Loraditch,
CCVP, CCNA, CCDA

1965 Greenspring Drive

Timonium, MD 21093 

support at heliontechnologies.com

(p) (410) 252-8830

(F) (443) 541-1593

Visit us at www.heliontechnologies.com 

Support Issue? Email support at heliontechnologies.com for fast
assistance!

From: Ryan Ratliff [mailto:rratliff at cisco.com] 

Sent: Wednesday, July 28, 2010 10:11 AM

To: Bill

Cc: Matthew Loraditch; cisco-voip at puck.nether.net

Subject: Re: [cisco-voip] CUCM/CUCXN 8.0.3 is Out and the ISO is
Bootable!

Not at all, and the
same goes for CUCM, though I don't believe it is documented anywhere.

The 8.0(3)
engineering specials will also be bootable (no more upgrade during install) and
will be advertised as such.

-Ryan

On Jul 28, 2010, at
8:55 AM, Bill wrote:

It was
probably a mistake. J

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net]
On Behalf Of Matthew Loraditch

Sent: Wednesday, July 28, 2010 7:16 AM

To: cisco-voip at puck.nether.net

Subject: [cisco-voip] CUCM/CUCXN 8.0.3 is Out and the ISO is Bootable!

>From the 8.0.2 RN: The
upgrade application posted on Cisco.com can be
used only to upgrade to Cisco Unity Connection 8.0. It cannot be used to
install a new Connection 8.0 server.

From
the 8.0.3 RN: The software application posted on Cisco.com
can be used to install a new Cisco Unity Connection 8.0(3) server or to
upgrade an existing Connection server to version 8.0(3).

All I can say is
awesome!!

Matthew Loraditch,
CCVP, CCNA, CCDA

1965 Greenspring Drive

Timonium, MD 21093 

support at heliontechnologies.com

(p) (410) 252-8830

(F) (443) 541-1593

Visit us at www.heliontechnologies.com 

Support Issue? Email support at heliontechnologies.com for fast
assistance!

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