[cisco-voip] Unity Connection with Unified Messaging Q4 2010

[Scott Voll]

at my last job.  we had UCCx for support calls and Arc for Receptionist
calls.  Most people would never get a CH unless they got someones VM.

Scott

On Mon, Aug 2, 2010 at 2:56 PM, Mike King <me at mpking.com> wrote:

> Do you frontend any Offices / Numbers with Unity Call handlers?
> If voicemail is down / unreachable, do your customer calls get answered?   I
> realize that those types of calls should be in IPCCX, but alot of them end
> up just being simple voicemail menu's.
>
> Mike
>
>
> On Mon, Aug 2, 2010 at 2:14 PM, Scott Voll <svoll.voip at gmail.com> wrote:
>
>> Wow, I would like to know where Voicemail is Mission Critical?  In a day
>> in age that there are so many other options or low cost VM solutions, it's
>> amazing that companies would pay full price for both to get that kind of
>> redundancy.
>>
>> Watch as I say this, our company will want it ;-).
>>
>> Scott
>>
>>
>> On Mon, Aug 2, 2010 at 7:40 AM, Nate VanMaren <VanMarenNP at ldschurch.org>wrote:
>>
>>>  You basically buy two voicemail systems, CUE and UCONN, full license
>>> cost for both.  Plus a UMG and license for that.
>>>
>>>
>>>
>>> On the non-cost side it’s a pretty cool idea, with subscriber sync and
>>> message forwarding to UCONN etc.
>>>
>>>
>>>
>>> www.cisco.com/go/srsv
>>>
>>>
>>>
>>> And it’s not a 8.5 feature.  It’s a  8.0 deal.
>>>
>>>
>>>
>>> -Nate
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> *From:* cisco-voip-bounces at puck.nether.net [mailto:
>>> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Jobe Gates
>>> *Sent:* Saturday, July 31, 2010 9:21 AM
>>> *To:* Dennis Heim
>>>
>>> *Cc:* cisco-voip at puck.nether.net
>>> *Subject:* Re: [cisco-voip] Unity Connection with Unified Messaging Q4
>>> 2010
>>>
>>>
>>>
>>> Does it sync the subscriber messages?
>>>
>>> Thanks,
>>>
>>> Jobe
>>>
>>>
>>> On Jul 31, 2010, at 11:08 AM, Dennis Heim <Dennis.Heim at cdw.com> wrote:
>>>
>>>  Looks like Survivable Remote Site Voicemail (SRSV), is a NME with a CUE
>>> module in it at each site. Then is looks like you sync some certificates
>>> between the CUE and UCONN. Based on the doc on Cisco it looks like it is
>>> CUE+ interconnect to UCONN. Could be interesting, but curious on what the
>>> $$$’s in hardware and licensing.
>>>
>>>
>>>
>>> Dennis Heim
>>> Network Voice Engineer
>>> CDW  Advanced Technology Services
>>> 11711 N. Meridian Street, Suite 225
>>> Carmel, IN  46032
>>>
>>> 317.569.4255 Office
>>> 317.569.4201 Fax
>>> 317.694.6070 Cell
>>>
>>> dennis.heim at cdw.com
>>> cdw.com/content/solutions/unified-communications/
>>>
>>>
>>>
>>>
>>>
>>> *From:* cisco-voip-bounces at puck.nether.net [mailto:
>>> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Vivek .....
>>> *Sent:* Saturday, July 31, 2010 5:30 AM
>>> *Cc:* cisco-voip at puck.nether.net
>>> *Subject:* Re: [cisco-voip] Unity Connection with Unified Messaging Q4
>>> 2010
>>>
>>>
>>>
>>>
>>> Just heard that Unity Connection 8.5 will be coming out in the 4th
>>> Quarter of 2010 and will support Unified Messaging.
>>>
>>> Some of the other features in CUC 8.5
>>>
>>> *Calendaring
>>> Cisco SpeechView (Speech-to-Text transcription service)
>>> Survivable Remote Site Voicemail (SRSV)
>>> Higher scalability than Unity (250 ports, 20K users)
>>> SIP sRTP/TLS support*
>>>
>>>
>>>
>>>
>>>  ------------------------------
>>>
>>> From: MLoraditch at heliontechnologies.com
>>> To: wsisk at cisco.com; ahmed_elnagar at rayacorp.com
>>> Date: Thu, 29 Jul 2010 10:18:24 -0400
>>> CC: cisco-voip at puck.nether.net
>>> Subject: Re: [cisco-voip] CUCM/CUCXN 8.0.3 is Out and the ISO is
>>> Bootable!
>>>
>>> Out of insane curiosity, why no patching during install anymore?
>>>
>>>
>>>
>>>
>>>
>>> *Matthew Loraditch, CCVP, CCNA, CCDA*
>>> 1965 Greenspring Drive
>>>
>>> Timonium, MD 21093
>>> support at heliontechnologies.com
>>> (p) (410) 252-8830
>>> (F) (443) 541-1593
>>>
>>> Visit us at www.heliontechnologies.com
>>> Support Issue? Email support at heliontechnologies.com for fast assistance!
>>>
>>>
>>>
>>> *From:* Wes Sisk [mailto:wsisk at cisco.com]
>>> *Sent:* Thursday, July 29, 2010 10:10 AM
>>> *To:* Ahmed Elnagar
>>> *Cc:* Matthew Loraditch; cisco-voip at puck.nether.net
>>> *Subject:* Re: [cisco-voip] CUCM/CUCXN 8.0.3 is Out and the ISO is
>>> Bootable!
>>>
>>>
>>>
>>> there should be 2 unique file names. procedure for joining those files is
>>> covered in release notes:
>>>
>>> http://www.cisco.com/en/US/customer/docs/voice_ip_comm/cucm/rel_notes/8_0_3/cucm-rel_notes-803.html#wp1776144
>>>
>>> /Wes
>>>
>>> On Wednesday, July 28, 2010 6:02:36 PM, Ahmed Elnagar <<ahmed_elnagar at rayacorp.com>
>>> ahmed_elnagar at rayacorp.com> wrote:
>>>
>>> Wow that is amazing J…but I can see that there are two iso files and
>>> when I try to download them they are the same files names…how can I combine
>>> both of them??? Or are they in the format of CD1 and CD2??
>>>
>>>
>>>
>>>  Best Regards;
>>>
>>>   Ahmed Elnagar
>>>
>>>   Senior Network PS Engineer
>>>
>>>   Mob: +2019-0016211
>>>
>>>   CCIE#24697 (Voice)
>>>
>>>  [image: ccie_voice_large.gif]
>>>
>>>
>>>
>>> *From:* Wes Sisk [mailto:wsisk at cisco.com <wsisk at cisco.com>]
>>> *Sent:* Thursday, July 29, 2010 12:35 AM
>>> *To:* Ahmed Elnagar
>>> *Cc:* Matthew Loraditch; cisco-voip at puck.nether.net
>>> *Subject:* Re: [cisco-voip] CUCM/CUCXN 8.0.3 is Out and the ISO is
>>> Bootable!
>>>
>>>
>>>
>>> The same single ISO is used for CM, CUCMBE, and Unity Connection.
>>>
>>> /Wes
>>>
>>> On Wednesday, July 28, 2010 3:52:51 PM, Ahmed Elnagar <<ahmed_elnagar at rayacorp.com>
>>> ahmed_elnagar at rayacorp.com> wrote:
>>>
>>>
>>>  I cannot find it on the CCO can you post a link to that software…I have
>>> a unity connection implementation that is pending on the shipment of the
>>> media and that would help us very much.
>>>
>>>
>>>
>>>  Best Regards;
>>>
>>>   Ahmed Elnagar
>>>
>>>   Senior Network PS Engineer
>>>
>>>   Mob: +2019-0016211
>>>
>>>   CCIE#24697 (Voice)
>>>
>>>  [image: ccie_voice_large.gif]
>>>
>>>
>>>
>>> *From:* cisco-voip-bounces at puck.nether.net [
>>> mailto:cisco-voip-bounces at puck.nether.net<cisco-voip-bounces at puck.nether.net>]
>>> *On Behalf Of *Wes Sisk
>>> *Sent:* Wednesday, July 28, 2010 6:46 PM
>>> *To:* Matthew Loraditch
>>> *Cc:* cisco-voip at puck.nether.net
>>> *Subject:* Re: [cisco-voip] CUCM/CUCXN 8.0.3 is Out and the ISO is
>>> Bootable!
>>>
>>>
>>>
>>> No plans to go backward but it is intentional going forward.  We are
>>> working on getting it everywhere we can starting with 7.1.5bsu2, 8.0.3, and
>>> 8.5.1. When I get updated confirmation I will share as much as possible in a
>>> support forums doc.
>>>
>>> Note, you will still need to place orders in order to get PAK for
>>> licensing.  This should greatly reduce media issues though. It's been a long
>>> time coming and the need to remove the 'patch during install' option finally
>>> pushed it over the top.
>>>
>>> /Wes
>>>
>>> On Wednesday, July 28, 2010 10:17:42 AM, Matthew Loraditch <<MLoraditch at heliontechnologies.com>
>>> MLoraditch at heliontechnologies.com> wrote:
>>>
>>>
>>>
>>>  I believe I read in the CUCM RN that patching will no longer be allowed
>>> during install, and that I presume is part of the reasoning for putting out
>>> full ISOs
>>>
>>> Don’t suppose you guys want to go back and refresh all the other builds?
>>> :)
>>>
>>>
>>>
>>>
>>>
>>> *Matthew Loraditch, CCVP, CCNA, CCDA*
>>> 1965 Greenspring Drive
>>>
>>> Timonium, MD 21093
>>> support at heliontechnologies.com
>>> (p) (410) 252-8830
>>> (F) (443) 541-1593
>>>
>>> Visit us at www.heliontechnologies.com
>>> Support Issue? Email support at heliontechnologies.com for fast assistance!
>>>
>>>
>>>
>>> *From:* Ryan Ratliff [mailto:rratliff at cisco.com <rratliff at cisco.com>]
>>> *Sent:* Wednesday, July 28, 2010 10:11 AM
>>> *To:* Bill
>>> *Cc:* Matthew Loraditch; cisco-voip at puck.nether.net
>>> *Subject:* Re: [cisco-voip] CUCM/CUCXN 8.0.3 is Out and the ISO is
>>> Bootable!
>>>
>>>
>>>
>>> Not at all, and the same goes for CUCM, though I don't believe it is
>>> documented anywhere.
>>>
>>>
>>>
>>> The 8.0(3) engineering specials will also be bootable (no more upgrade
>>> during install) and will be advertised as such.
>>>
>>>
>>>
>>> -Ryan
>>>
>>>
>>>
>>> On Jul 28, 2010, at 8:55 AM, Bill wrote:
>>>
>>>
>>>
>>>
>>>
>>>
>>>  It was probably a mistake. J
>>>
>>>
>>>
>>>
>>>  ------------------------------
>>>
>>> *From:* cisco-voip-bounces at puck.nether.net [
>>> mailto:cisco-voip-bounces at puck.nether.net<cisco-voip-bounces at puck.nether.net>]
>>> *On Behalf Of *Matthew Loraditch
>>> *Sent:* Wednesday, July 28, 2010 7:16 AM
>>> *To:* cisco-voip at puck.nether.net
>>> *Subject:* [cisco-voip] CUCM/CUCXN 8.0.3 is Out and the ISO is Bootable!
>>>
>>>
>>>
>>> From the 8.0.2 RN: The upgrade application posted on Cisco.com can be
>>> used only to upgrade to Cisco Unity Connection 8.0. It cannot be used to
>>> install a new Connection 8.0 server.
>>>
>>> From the 8.0.3 RN: The software application posted on Cisco.com can be
>>> used to install a new Cisco Unity Connection 8.0(3) server or to upgrade an
>>> existing Connection server to version 8.0(3).
>>>
>>>
>>>
>>> All I can say is awesome!!
>>>
>>>
>>>
>>>
>>>
>>> *Matthew Loraditch, CCVP, CCNA, CCDA*
>>> 1965 Greenspring Drive
>>>
>>> Timonium, MD 21093
>>> support at heliontechnologies.com
>>> (p) (410) 252-8830
>>> (F) (443) 541-1593
>>>
>>> Visit us at www.heliontechnologies.com
>>> Support Issue? Email support at heliontechnologies.com for fast assistance!
>>>
>>>
>>>
>>> _______________________________________________
>>> cisco-voip mailing list
>>> cisco-voip at puck.nether.net
>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> ------------------------------
>>>
>>>
>>>
>>>
>>>
>>>
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>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
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>>>
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>>
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