[cisco-voip] device type mismatch from call manager..

[Lelio Fulgenzi]

Ed, according to this page: 

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/err_msgs/7_x/ccmalarms712.html 

Device Type 7 is a 7960 and 255 is Unknown. 

Since it's saying the database is unknown, it sounds like someone is plugging in a phone that isn't configured. I would expect a transient error here. 

You should be able to trace back via the IP address, ARP, switches, etc to see where it's plugged in. 



--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
Cooking with unix is easy. You just sed it and forget it. 
- LFJ (with apologies to Mr. Popeil) 



From: "Ed Leatherman" <ealeatherman at gmail.com> 
To: "Cisco VOIP" <cisco-voip at puck.nether.net> 
Sent: Wednesday, August 4, 2010 12:58:43 PM 
Subject: [cisco-voip] device type mismatch from call manager.. 

All, 

I'm getting a Device type mismatch syslog message about a specific 
device, which seems straight forward enough - but when I go hunting 
for the device in call manager to see what model it's configured as, 
it doesn't find the device. Is this normal? I expected to find a 7962 
that was configured as a 7961 by accident or something similar that I 
could correct. 
CM 7.1.5 

Aug 4 12:33:39 10.192.2.12 405102: Aug 04 16:33:39.265 UTC : 
%CCM_CALLMANAGER-CALLMANAGER-3-DeviceTypeMismatch: Device type 
mismatch. Name of device.:SEP0011211161EE Device type.:7 Database 
device type:255 App ID:Cisco CallManager Cluster ID:OWP-PUB-Cluster 
Node ID:owp-sub-a 
Aug 4 12:33:39 10.192.2.12 405101: Aug 04 16:33:39.251 UTC : 
%CCM_CALLMANAGER-CALLMANAGER-3-StationEventAlert: Station alert. 
Protocol:SCCP TCP ProcessID:2.100.9.389509 Device Text:6: 
Name=SEP0011211161EE Load=8.1(2.0)File Not Found Param1:2048 
Param2:-113854710 App ID:Cisco CallManager Cluster ID:OWP-PUB-Cluster 
Node ID:owp-sub-a 
Aug 4 12:33:39 10.192.2.12 405848: : ccm: 405053: Aug 04 16:33:39.251 
UTC : %CCM_CALLMANAGER-CALLMANAGER-3-StationEventAlert: Station 
alert. Protocol:SCCP TCP ProcessID:2.100.9.389509 Device Text:6: 
Name=SEP0011211161EE Load=8.1(2.0)File Not Found Param1:2048 
Param2:-113854710 App ID:Cisco CallManager Cluster ID:OWP-PUB-Cluster 
Node ID:owp-sub-a 

I ran a sql query both on the publisher and the subscriber that is 
sending the error message, couldn't find anything in the device table 
for this one: 
admin:run sql select * from device where name="SEP0011211161EE" 
It just returns an empty set. How can there be a device type mismatch 
if there is nothing in the database for it? 


-- 
Ed Leatherman 
_______________________________________________ 
cisco-voip mailing list 
cisco-voip at puck.nether.net 
https://puck.nether.net/mailman/listinfo/cisco-voip 
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20100804/f91b4763/attachment.html>