[cisco-voip] Call goes to MoH the disconnect

Scott Voll svoll.voip at gmail.com
Mon Aug 9 12:47:24 EDT 2010


So user states that she is talking to customer.  She hears some kind of MoH
then the call gets disconnected.  She doesn't think it's our MoH but this
has happened to her before.

I look at the CDRs and I find the call and I have a value 41 = Temp failure
on the DestCause_Value.

I show a value 12 = normal device clear for DestCallTerminationOnBehalfOf.

I'm not sure if this is on my side or not.  What other stuff should I be
looking at?

Scott
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