[cisco-voip] CUCM v7 & phone agents (end user or app user?)

[Go0se]

Side note, if you are upgrading anyway and if you can with your hardware I would consider going all the way up to CCX 8 (linux under the hood).

Thanks,

Go0se

My blog:
http://atc.go0se.com

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-----Original Message-----
From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Lelio Fulgenzi
Sent: Thursday, August 12, 2010 7:45 AM
To: Dennis Heim
Cc: cisco-voip voyp list
Subject: Re: [cisco-voip] CUCM v7 & phone agents (end user or app user?)

Our phone agents log into IPCCx using the phone with a unique ID (for each phone in our case). This is the ID I'm talking about. The ID would have a primary extension assigned to it and these phones would be controlled by the userID you mention. I think. ;)

…
Don't look at me, my iPod maid that spilling mistake.

On 2010-08-12, at 8:08 AM, Dennis Heim <Dennis.Heim at cdw.com> wrote:

> If memory serves you should have an rmcmuser app user, that has cti 
> control of the phones.
>
> Dennis Heim
> Network Voice Engineer
> CDW  Advanced Technology Services
> 11711 N. Meridian Street, Suite 225
> Carmel, IN  46032
>
> 317.569.4255 Office
> 317.569.4201 Fax
> 317.694.6070 Cell
> dennis.heim at cdw.com
> cdw.com/content/solutions/unified-communications/
>
>
> -----Original Message-----
> From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip- 
> bounces at puck.nether.net] On Behalf Of Lelio Fulgenzi
> Sent: Thursday, August 12, 2010 8:06 AM
> To: cisco-voip voyp list
> Subject: [cisco-voip] CUCM v7 & phone agents (end user or app user?)
>
>
> Can someone tell me whether a phone agent uses end users or 
> application users? We will be upgrading to IPCCx v7 as well.
>
> Thx
> …
> Don't look at me, my iPod maid that spilling mistake.
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip

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