[cisco-voip] CUE v7.1.2 + CUCM v7.1.5b.SU2

Lelio Fulgenzi lelio at uoguelph.ca
Fri Aug 13 11:31:17 EDT 2010


Having a weird problem in getting my CUE box working w/ v7.1.5bSU2. 

Under CallManager configuration, I get a successful web login with the admin user, but the JTAPI user login is unsuccessful. When I go the the CTI ports screen in CUE, I see the one port that is available to that JTAPI user. 

I have assigned the JTAP user the CTI route point and CTI port under device association and have assigned them the "standard CTI enabled" group/role. 

CTI ports are registering, but CTI Route Points are not. 

What am I doing wrong? 

--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
Cooking with unix is easy. You just sed it and forget it. 
- LFJ (with apologies to Mr. Popeil) 


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