[cisco-voip] CUE v7.1.2 + CUCM v7.1.5b.SU2

[Jason Aarons (US)]

I’ve had this before with CUE 8x, quick fix I came up with was rebooting the CUE (this is assuming everything is configured correctly).

You should be able to debug cue jtpai traffic, I had to do this a couple months ago, I don’t think the commands were exact as below;

http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_tech_note09186a0080250d90.shtml#jtapi


From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Lelio Fulgenzi
Sent: Friday, August 13, 2010 11:31 AM
To: voyp list
Subject: [cisco-voip] CUE v7.1.2 + CUCM v7.1.5b.SU2

Having a weird problem in getting my CUE box working w/ v7.1.5bSU2.

Under CallManager configuration, I get a successful web login with the admin user, but the JTAPI user login is unsuccessful. When I go the the CTI ports screen in CUE, I see the one port that is available to that JTAPI user.

I have assigned the JTAP user the CTI route point and CTI port under device association and have assigned them the "standard CTI enabled" group/role.

CTI ports are registering, but CTI Route Points are not.

What am I doing wrong?

---
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Cooking with unix is easy. You just sed it and forget it.
                              - LFJ (with apologies to Mr. Popeil)



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