[cisco-voip] Outbound Call give busy signal

[Ki Wi]

I faced similar issue before. The router attempted to used the first line in the hunt group with is already in used(even it knows the line is off-hook?!). You will need to tell the router that each fxo line can be only used once. I have forgotten the exact command but it should be set at the fxo voice port level. 

Sent from my iPhone
Pls pardon my fat fingers.

On Aug 14, 2010, at 2:13 AM, Saboor Khan <saboor.khan at gmail.com> wrote:

> *Aug 13 17:40:13.736: //25926/6F4D6AA7BFE6/CCAPI/cc_api_call_disconnected:
>    Cause Value=16, Interface=0x46CFE8C4, Call Id=25926
> *Aug 13 17:40:13.736: //25926/6F4D6AA7BFE6/CCAPI/cc_api_call_disconnected:
>    Call Entry(Responsed=TRUE, Cause Value=16, Retry Count=0)
> *Aug 13 17:40:13.740: //25925/6F4D6AA7BFE6/CCAPI/ccConferenceDestroy:
>    Conference Id=0x31BE, Tag=0x0
> *Aug 13 17:40:13.740: //25925/xxxxxxxxxxxx/CCAPI/cc_api_bridge_drop_done:
>    Conference Id=0x31BE, Source Interface=0x470FC078, Source Call Id=25925,
>    Destination Call Id=25926, Disposition=0x0, Tag=0x0
> *Aug 13 17:40:13.740: //25926/xxxxxxxxxxxx/CCAPI/cc_api_bridge_drop_done:
>    Conference Id=0x31BE, Source Interface=0x46CFE8C4, Source Call Id=25926,
>    Destination Call Id=25925, Disposition=0x0, Tag=0x0
> *Aug 13 17:40:13.740: //25925/6F4D6AA7BFE6/CCAPI/cc_generic_bridge_done:
>    Conference Id=0x31BE, Source Interface=0x46CFE8C4, Source Call Id=25926,
>    Destination Call Id=25925, Disposition=0x0, Tag=0x0
> *Aug 13 17:40:13.740: //25925/6F4D6AA7BFE6/CCAPI/ccCallDisconnect:
>    Cause Value=16, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=0)
> *Aug 13 17:40:13.740: //25925/6F4D6AA7BFE6/CCAPI/ccCallDisconnect:
>    Cause Value=16, Call Entry(Responsed=TRUE, Cause Value=16)
> *Aug 13 17:40:13.744: //25925/6F4D6AA7BFE6/CCAPI/cc_api_get_transfer_info:
>    Transfer Number Is Null
> *Aug 13 17:40:13.744: //25926/6F4D6AA7BFE6/CCAPI/ccCallDisconnect:
>    Cause Value=16, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=16)
> *Aug 13 17:40:13.744: //25926/6F4D6AA7BFE6/CCAPI/ccCallDisconnect:
>    Cause Value=16, Call Entry(Responsed=TRUE, Cause Value=16)
> *Aug 13 17:40:13.744: //25926/6F4D6AA7BFE6/CCAPI/cc_api_get_transfer_info:
>    Transfer Number Is Null
> *Aug 13 17:40:13.748: //25926/6F4D6AA7BFE6/CCAPI/cc_api_call_disconnect_done:
> I have strange problem we have FXO and have 5 analogue lines in Hunt Group, whenever phone occupied with one line, if user want to call out, it shows busy signal. I took teh debug CCAPI inout while making outside call. can any one explain me why it is happening or it is Telco issue.
> 
> 
>    Disposition=0, Interface=0x46CFE8C4, Tag=0x0, Call Id=25926,
>   
> 
>  Call Entry(Disconnect Cause=16, Voice Class Cause Code=0, Retry Count=0)
> *Aug 13 17:40:13.748: //25926/6F4D6AA7BFE6/CCAPI/cc_api_call_disconnect_done:
>    Call Disconnect Event Sent
> *Aug 13 17:40:13.748: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
>    
> *Aug 13 17:40:13.748: :cc_free_feature_vsa freeing 4689CBC8
> *Aug 13 17:40:13.748: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
>    
> *Aug 13 17:40:13.748:  vsacount in free is 1
> *Aug 13 17:40:13.756: //25925/6F4D6AA7BFE6/CCAPI/cc_api_call_disconnect_done:
>    Disposition=0, Interface=0x470FC078, Tag=0x0, Call Id=25925,
>    Call Entry(Disconnect Cause=16, Voice Class Cause Code=0, Retry Count=0)
> *Aug 13 17:40:13.756: //25925/6F4D6AA7BFE6/CCAPI/cc_api_call_disconnect_done:
>    Call Disconnect Event Sent
> *Aug 13 17:40:13.756: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
>    
> *Aug 13 17:40:13.756: :cc_free_feature_vsa freeing 4689CA18
> *Aug 13 17:40:13.756: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
>    
> *Aug 13 17:40:13.756:  vsacount in free is 0
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