[cisco-voip] Softkey Settings

[Daniel]

Not sure what your trying to achieve here, are you trying to transfer an
active call while another call arrives? Just that you mention transfer and
call forward in the same sentence?

If you are on a call when a call arrives the phone focuses on that new call
so your phones softkey template changes to "ring in" layout. All you need to
do is use the arrows on your phone to focus on the active call which will
then bring back the "connected" softkey layout. Then you can transfer the
call.


On Wed, Aug 18, 2010 at 7:16 AM, Loren.Gray <Loren.Gray at twinriversusd.org>wrote:

>  I have a user that receives a high call volume. This user is trying to
> transfer calls but when the user is receiving another call they do not have
> the call forward softkey.
>
>
>
> Do you have any recommendations?
>
>
>
> Loren Gray
>
> Network Specialist
>
> Twin Rivers Unified School District
>
> Sacramento, CA 95652
>
> 916-286-5150
>
>
>
> _______________________________________________
> cisco-voip mailing list
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> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
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