[cisco-voip] UCCX script problem

Sandy Lee Sandy.Lee at dti.ulaval.ca
Wed Aug 18 10:34:38 EDT 2010


Hi,
In UCCX 7.0(1) we're having an issue with users in queue. If the caller in queue hits a digit by error or if they press a digit while they're queued, the call gets disconnected. How can we prevent that?

The queued part in the script only plays prompts in a loop.

Thanks.

Sandy.
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