[cisco-voip] Wireless Headsets with answer button

[Madziarczyk, Jonathan]

Well we're using 7965s so I'm sure we've got that feature if it exists.
I'll have to look into this more...it sounds like the end user may have
not set this up correctly.

 

Matthew, if you're using something like this already, would you mind
explaining how your current wiring config is set up?

 

Thanks :-)

 

JM

 

________________________________

From: Matthew Saskin [mailto:msaskin at gmail.com] 
Sent: Wednesday, August 18, 2010 1:26 PM
To: Madziarczyk, Jonathan
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Wireless Headsets with answer button

 

The physical lifters are a limitation of the Cisco IP phones, not the
headsets.  If you have newer phones (79x5) with electronic hookswitch
control you don't need a mechanical lifter, it can be done
electronically.

Matthew Saskin
msaskin at gmail.com
203-253-9571




On Wed, Aug 18, 2010 at 2:16 PM, Madziarczyk, Jonathan
<JMad at cityofevanston.org> wrote:

So these are all physical hookswitch solutions?  You'd think in this day
and age of technology....

 

Yeah, we can get a L50 lifter for the handsets for VXI, we were just
trying to avoid the extra cost.

 

Would a softphone with a USB headset give me more flexibility?  Or is
that just asking for trouble...

 

JM

 

________________________________

From: Jobe Gates [mailto:jobe at gates-tribe.com] 
Sent: Wednesday, August 18, 2010 1:08 PM
To: Fuermann, Jason
Cc: Madziarczyk, Jonathan; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Wireless Headsets with answer button

 

We use Plantronics with the wireless hook switch control.

Thanks,

Jobe


On Aug 18, 2010, at 1:52 PM, "Fuermann, Jason" <JBF005 at shsu.edu> wrote:

	Yes, you need one of the newer X5 models that allows hook switch
control. Then you just have to find an appropriate adapter from your
headset vendor.

	 

	From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Madziarczyk,
Jonathan
	Sent: Wednesday, August 18, 2010 12:33 PM
	To: <mailto:cisco-voip at puck.nether.net>
cisco-voip at puck.nether.net
	Subject: [cisco-voip] Wireless Headsets with answer button

	 

	Hey all,

	 

	So we're looking for some nice wireless headsets that have
functionality to pick up the call from the headset (via a button on the
earpiece).  Has anyone seen one of these work?

	 

	We tried some VXI headsets that they claimed would work if we
had "auto-answer" as an option on the phone (which call manager does).
But it just auto answers, they don't have a choice to ignore the call.

	 

	Anyone have anything else they've used that works?

	 

	JM

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