[cisco-voip] Webex AD setup - LDAP

[Haas, Neal]

FYI it was the application user did not have permission for AXL. Everything is working fine now.

Neal

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Haas, Neal
Sent: Friday, August 13, 2010 9:31 AM
To: 'Chris Ward (chrward)'; 'Ryan Ratliff (rratliff)'
Cc: 'cisco-voip at puck.nether.net'
Subject: Re: [cisco-voip] Webex AD setup - LDAP

Chris

Everything is setup I verified everything and they are running, when I try to login it says User Doesn't Exist or password incorrect....

Neal Haas

1020 S 10th St
Fresno, CA  93702
Desk 559.600.5890

From: Chris Ward (chrward) [mailto:chrward at cisco.com]
Sent: Friday, August 13, 2010 8:36 AM
To: Haas, Neal; Ryan Ratliff (rratliff)
Cc: cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] Webex AD setup - LDAP

I am not sure about the URL. But I would check the following:

-Make sure the AXL service is activated on UCM.
-Make sure the user you are using has the appropriate permissions. (I think there are AXL specific user groups)

+Chris

From: Haas, Neal [mailto:nhaas at co.fresno.ca.us]
Sent: Friday, August 13, 2010 11:29 AM
To: Chris Ward (chrward); Ryan Ratliff (rratliff)
Cc: 'cisco-voip at puck.nether.net'
Subject: RE: [cisco-voip] Webex AD setup - LDAP

I created a AXL userID of "Meetingplace" set the password, for the AXL URL I put https://172.25.1.18:8443/axl/

Is the URL the correct layout?

When I select "update now" and "perform full sync with Cisco Unified Communications Manager" it says that it worked, but I see no users, and I cannot login via my login - I can only use the logins that we created in Meeting Place.

I have tried changing the Hostname for Active Directory Service from the call manager IP and AD server.

What should I check now?

Neal Haas

1020 S 10th St
Fresno, CA  93702
Desk 559.600.5890

From: Chris Ward (chrward) [mailto:chrward at cisco.com]
Sent: Friday, August 13, 2010 8:15 AM
To: Haas, Neal; Ryan Ratliff (rratliff)
Cc: cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] Webex AD setup - LDAP

The directory integration would need to be an AXL integration with UCM 5.0 and later. Otherwise, you can just point WebEx to the same LDAP server you are using with UCM manager (IF you are doing that at all).

+Chris

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Haas, Neal
Sent: Friday, August 13, 2010 11:11 AM
To: Ryan Ratliff (rratliff)
Cc: 'cisco-voip at puck.nether.net'
Subject: Re: [cisco-voip] Webex AD setup - LDAP

We are using 7.1.3.100000, I did not see that, and our rep thought that it was.

Neal Haas

From: Ryan Ratliff [mailto:rratliff at cisco.com]
Sent: Friday, August 13, 2010 8:02 AM
To: Haas, Neal
Cc: 'cisco-voip at puck.nether.net'
Subject: Re: [cisco-voip] Webex AD setup - LDAP

What version of CUCM are you using?  Anything past 5.x is not an ldap server.

-Ryan

On Aug 12, 2010, at 5:54 PM, Haas, Neal wrote:

We have been setting up a Demo WebEx server internally. Everything is working except for the LDAP configuration. When we do an update for the Ldap against the callmanager it says everything was successful but we have nothing showing up and we cannot login with our Ldap credentials.

Anyone have any pointers?

Neal

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