[cisco-voip] Phone echo

[Kevin Hobson]

Is it intermittent or every call?

 

Also like asked earlier are they PSTN calls?

 

Cheers

 

Kev

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Scott Voll
Sent: 23 August 2010 20:58
To: Marcus Smith
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Phone echo

 

Are they using Headsets?  This is where a lot of our echo comes from.  turn
down volumes to fix it.

 

Scott

On Mon, Aug 23, 2010 at 12:45 PM, Marcus Smith <msmith at laurinburg.org>
wrote:

Here is a little problem for all.  Over the last week or two, several users
have stated that they are experiencing echoing( hearing their voices) when
they are on the phone.  When I checked these extension I am hearing any
echoing.  The users have been advised to verify whether or not these calls
are from land line or cell phone.  They reported back both.   What other
in-depth troubleshooting method can I apply


Marcus Smith
IT Manager/Dir
City of Laurinburg
Direct   (910) 291-2580  
Mobile  (910) 280-2781 
msmith at laurinburg.org


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